Felicia Lomax

Boston, MA ***** 857-***-****

ad47we@r.postjobfree.com

Skilled Health Aid and Personal Care Professional

Compassionate and skilled medical assistance professional prepared to bring over 15 years’ experience to immediately impact the standard of care and patient experience as a/an TITLE. Proven ability to build relationships with patients, following care plans and maintaining confidentiality. Excellent when interacting with family, visitors, and staff. Expert provider of physical care, including bathing, dressing, and grooming. Skilled in the coordination, preparation, and delivery of food. Consistently follow documentation and regulatory requirements. Capable in the review of medical orders and delivering all requested care; immediately communicate changes in patient condition.

Relationship Management Personal Care Prioritization

Interpersonal

Communications

Physical Care (Bathing, Grooming,

etc.)

Direct Sales

Operations

Problem Solving Patient Mobility Overcoming

Objections

Documentation &

Confidentiality

Food Preparation & Delivery Customer

Satisfaction

PROFESSIONAL EXPERIENCE

Jewish Family & Children’s Service, Boston, MA

Home Health Aide

2008 - Present

Provide direct care to clients with a variety of patients with different medical needs, ranging from dementia to post-surgery recovery and difficulties aging. Deliver care in accordance with written instructions from medical and professional staff. Immediately report changes in the patient's condition or any problems in assigned tasks. Execute personal care tasks, including bathing, dressing, and grooming. Coordinate the feeding of patients, including preparation and adaptations for dietary requirements.

Contributor on a team of 550 employees serving a diverse pool of 14,000 patients annually. Tempus Unlimited (FKA Cerebral Palsy of Massachusetts), Quincy, MA Personal Care Assistant

2002 - 2007

Worked with a multiple patient with different backgrounds and physical challenges; assisted them with their ADL Activities of Daily living. Built strong relationships with patients, defining their requirements and gaining trust. Promoted independence of clients, encouraging them to perform attainable tasks.

Cultivated relationships with individuals selected out of a pool of 4,300 patients; selected by the customer based on both bedside manner and medical expertise.

Additional Related Experience

Certified Nurse’s Aide, Boston Home, Boston, MA. Supported patients with multiple sclerosis disease, performed routine care rounds and tracked vital signs. Leveraged experience to recognize abnormal changes in patient health. Independent Beauty Consultant. Mary Kay. (Presently Employed). Lead an independent consultancy operation engaged in the direct marketing of beauty products. Maintain an expertise on best practices and techniques. Build a long-term customer base through excellence in selecting the correct products and skincare solutions. EDUCATION & CREDENTIALS

Medical Assistant Program American Career Institute, City, MA (June 2011) Business Management Program Gibbs College, Boston, MA (October 2008) Felicia Williams-lomax

Page Two of Two

Certificates & Licenses

Certified Nursing Aide Program, American Red Cross, Cambridge, MA, 2007. Certified Nurse Assistant & Certified Home Health Aide