**/**** - **/**** *****

Aureus Medical Management Svcs Llc, Omaha, NE

Negotiate prices or terms of sales or service agreements. Maintain customer records using automated systems. Answer customers' questions about clients backgrounds, identification, residentcy.

Inform customers of contracts

Contact prospective or existing customers.

07/2019 - 01/2020 Healthcare Claims Examiner

U S T GLOBAL INC, Sidney, NE

Processed Claims.

Post or attach information to claim file.

Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.

Process and record new insurance policies and claims.Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes. Enter insurance- and claims-related information into database systems. 01/2011 - 01/2020 Vendor Performance Specialist

Cabela's, Inc, Sidney, NE

Optimized departmental database to increase efficiency, and initiated a packing change during peak season, reducing issues with federally regulated merchandise.

Planned comprehensive vendor training at company distribution centers to illustrate company's regulations and increase vendor compliance and efficiency. Two-day event trained 11 vendors on fire arms shipments. Recognized by department manager for successful event. Suzanne Ottoson

POTTER, NE

Phone: 308-***-****

Email: ad47un@r.postjobfree.com

Ability Summary

Skilled Problem Solver: Active Listener, Conflict Resolution, Creative Problem-Solver Attention to Detail.

Excellent Customer Service & Communications: Interpersonal Relationships with Customers, Team Members, Supervisors.

Solid Work Ethics: Dedicated, Reliable, Punctual.

Supply Chain Processes: Proven ability to write, design, and initiate effective communication strategies.

Staff Training: Skilled in planning and conducting comprehensive training for vendors and internal personnel, achieving quantifiable results which benefited the bottom-line. Vendor Performance: Track record of improving vendor communication, resulting in improved metrics.

Employment History

Ensure optimal flow-through of product at distribution centers and retail stores by working with internal teams and vendors.

Troubleshoot vendor compliance issues, request new purchase orders, complete vendor returns, and collaborate with firearm/shooting vendors to correct regulatory errors.

Developed materials and instructed distribution center personnel on a key technical component, resulting in a reduction in shipment times. Created 3 additional training guides.

High School Diploma

Leyton NE High School, NE

Education History