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Business Development Client Service

Location:
Philadelphia, PA
Posted:
April 23, 2024

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Resume:

ROBIN DAVIDSON

610-***-**** ad47ue@r.postjobfree.com www.linkedin.com/in/robindavidson7

SUMMARY

Business Development & Client Relations Director

Results-driven business development leader with a history of achieving sustainable revenue growth by establishing strong client relationships. Offers a cross-functional background that ensures optimal utilization of available resources. Articulate and has a reputation for developing and leading teams, while establishing a culture of accountability. Excels in fast-paced, goal-oriented environments.

Core areas of performance include:

● Strategic Sales and Client Service

● Presentation Development & Facilitation

● Community Liaison & Referral Generation

● Team Building, Training & Leadership

● Relationship Cultivation & Management

● Complex Problem Solving & Conflict Resolution

PROFESSIONAL EXPERIENCE

MidAtlantic Trade Adjustment Assistance Center (MATAAC) 2021-2024 Director of Business Development

Led business development for Pennsylvania, Delaware, Washington, DC, Maryland, Virginia, West Virginia

• Market the Trade Adjustment Assistance for Firms (TAAF) program

• Engage with prospects from economic development groups, trade associations, industry consultants, and a variety of other referral sources to increase participation in the TAAF program

• Identify and assist manufacturers and service industries throughout MidAtlantic Region that have experienced a decline in sales and employment as a direct result of foreign competition HCAMS, Greater Philadelphia, PA 2020-2021

Director of New Business Development

Developed and executed a strategic plan to drive revenue for employee healthcare assistance provider

• Overachieved weekly targets by as much as 100% by developing and expanding new partnerships with large-scale unions in multiple states

• Leveraged history of consultative sales expertise to develop long-term partnerships

• Identified and qualified prospects, conducted needs analysis and initiated closing strategies

• Created and built strategic relationships at all levels at the client to connect with decision-makers OTG MANAGEMENT, New York, NY 2019

Business Development Manager

Developed and implemented a business plan to provide unique experiences for advertisers of in-airport tablets and televisions

• Identified and established relationships with key decision-makers to increase current revenue and build new business

• Developed sales strategies and marketing plans to create profit growth and expansion of OTG products and services

• Identified and evaluated competitive market studies to develop and expand new services and programs for OTG clients BRITE MEDIA GROUP, New York, NY 2016-2018

Senior Director, Sales and Marketing

Managed business development and sales activities for new and existing Fortune 100 clients for this media company

• Identified and established robust pipelines that increased sales of new and existing accounts

• Sold six-figure sales contracts to new industry verticals in entertainment, tourism, and lifestyle

• Exceeded all targets in 2018. Courted and closed multiple new business deals; generated a 30% increase in revenue

• Achieved 98% client renewal rate by providing best-in-class customer service and support ROBIN DAVIDSON

610-***-**** ad47ue@r.postjobfree.com www.linkedin.com/in/robindavidson7 DMS SOLUTIONS, Philadelphia, PA 2009-2016

Principal

Launched a boutique consulting business to provide strategic sales, marketing, and business development advisory services to a wide range of businesses in media, healthcare, and the retail sector. Key assignments included:

• Behavioral Health of the Palm Beaches, Palm Beach, Florida: Developed and led the implementation of business development strategy which included identifying and fostering strategic partners with targeted referral sources.

• Robinson Media and Marketing: Palm Beach, Florida: Interim role as General Manager for this startup media company to support the launch of Legends 100.3 FM in Palm Beach, FL

• Atlantic Broadcasting, Atlantic City, New Jersey: Manager of a 5-station radio group during the transition to new ownership. Consulted with financial institutions to develop a growth strategy in preparation for a new owner

• Hand & Stone, Philadelphia, Pennsylvania: Assignment to fill the Sales and Marketing Director position for 2 start-up franchises as well as to identify candidates that would be hired for the position Other Relevant Experiences: Regional Sales Director at Westwood One/Metro Networks in the tri-state area of Pennsylvania, New Jersey, and Delaware; Sales Manager, New Business Development for Comcast Spotlight, Pennsylvania Region EDUCATION, TECHNICAL PROFICIENCY & CERTIFICATIONS

MONTCLAIR STATE UNIVERSITY, Montclair, NJ

Bachelor of Science, Industrial and Organizational Psychology TECHNICAL PROFICIENCY: Salesforce MS Suit

CERTIFICATIONS: Sales Certification from Peak Performance Plus; Customer Focused Selling (CFS) Certification and Talent Focused Management (TFM) Certification from The Center for Sales Strategy



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