JACQUELYNE DONALDSON

ad47s2@r.postjobfree.com 314-***-****

***** **** ***** **** ******* Village Saint Louis, Missouri 63137

PROFILE

Meticulous business associate who excels at multi-tasking with particular attention offered to client satisfaction and company contractual compliance. Detail oriented, organized and dedicated professional with a thirst for learning and growing within the organization. Broad industry experiences includes Payroll generation, Accounts payable reconciliation, Tax research and resolution, Human Resources and Business operations management.

EXPERIENCE

06-2023-

Present

09/2021-

04/2023

Biopharmaceutical Technician I, Thermo Fisher Scientific

Oversee and maintain performance of variety of functions related to Upstream (cell culture) and Downstream (purification) of commercial and clinical biologics for rare diseases on behalf of Biopharmaceutical manufacturing.

Responsible for aseptic filling of bulk substance.

Execute aseptic cell culture operations of large scale production bioreactors (50 L-2000 L).

Conduct and record results of large scale Chromatology.

Execute and reconcile manufacturing documentation, logbooks and Batch Records to include review and revisions, in accordance with site, State and Federal Agency SOPs, Policies and cGMP.

Visual Inspector, Pfizer

Visually Inspect Epipen Sr., Epipen Jr., and Aatnaa Units to ensure that quality, compliance, safety and production standards are met.

Prepare and verify GMP and non-GMP documentation as required.

Complete and qualify all programs and assignments for certification as required by job description.

Support all levels of management in various duties as assigned.

09/2020-

08/2021

12/2011-

02/2020

09/006-

12/2011

Customer Service Representative, Spectrum

Receive, resolve and document customer concerns via multi-line computer phone system.

Complete resolution of customer concerns utilizing direct contact with third party telephone service providers, Spectrum field service employees, foreign language assistant lines, etc.

Create reports for customer and management service tracking system. Support all levels of management in various duties as assigned.

Administrator, Critical Security Management, Inc.

Oversee day to day operations as they pertain to the Finance, Human Resources, Sales and Marketing and the Administrative departments within the business.

Provide on-site and in-house training for Security Guards and for the administrative and management personnel.

Prepare documentation and attend hearing for the Department of Labor, Licensing and Regulation Agency.

Receive and submit employee documents, certificates, licenses and approvals to/from local, state and federal agencies.

Prepare and submit company documentation to secure and to maintain company compliance and certifications.

Senior Payroll Specialist, Paychex, Inc.

Responsible for daily submission of data to include employee hours (i.e. regular, vacation, sick, etc.) for W-2 employees and 1099 contractors for generation of client payroll (Client count 288).

Monitor multiple databases for client compliance of Federal and local agency laws, and advise clients of any and all necessary actions required.

Analyze departmental documents for appropriate filing and distribution.

Prepare and submit accounting and financial documents for Upper Management analysis.

09/2003- 08/2006

CFO, I.W.G. Protection Agency, Inc.

Oversee data to day operations regarding the Finance, Human Resources and Administrative departments.

Generate and submit private, State and federal Bids for contract consideration.

Monitor Supervisory and Upper Managements implementation of client Post Orders and standard Operating Procedures.

Monitor client satisfaction and contract retention. Resolve any client concerns via direct client communication and Supervisory direct action progress.

KEY SKILLS AND CHARACTERISTICS

·Critical Thinking

·Leadership

·Problem Solving

·50 WPM Typing Speed

·Adaptability

PROJECTS

Employee Morale Committee- Planned and implemented monthly employees activities with Upper Management i.e. attending Orioles home baseball games, company picnics, Pot luck luncheons, etc. (Paychex). Planned and executed charity events to represent Corporate values i.e. OSHA Employee Safety Project, Food Giveaway with local Churches, Community Awareness Housing Project, etc. ( Paychex).

Participated in Annual Food donation and giveaway for Client residents (I.W.G. Protection Agency, Inc.).

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