Robyn Schroeder

Denton, TX 215-***-**** ad47q4@r.postjobfree.com www.linkedin.com/in/robyn-schroeder

Director of Revenue Management

Accounting Solutions Organizational Leadership Service Excellence

Accomplished director-level revenue management professional. Extensive experience providing the leadership and direction to drive the achievement of organizational goals and objectives. Skilled at developing and implementing strategy around billing and collections to improve organization’s bottom line. Proven strength building strong, long-term relationships with business partners and stakeholders. Recognized for the ability to deliver impactful result while leading in fast-paced, dynamic business environments.

Areas of Expertise

Program Management

Medical Billing

Business Relationships

Revenue Management Practices

Business Process Improvement

Staff Training & Development

Billing & Collections

Stakeholder Communications

HIPAA Compliance

Professional Experience

CLINICAL/FINANCE SOFTWARE SUPPORT 2021 - 2024

Sigmund Software

Counseled customers on best practice procedures.

Answered questions and resolved problems to ensure seamless transition to new software.

Filter Help Desk tickets and calls to appropriate department.

Managed Clinical and Finance queue that reduced ticket response time to meet expectations.

DIRECTOR OF REVENUE MANAGEMENT 2005 - 2018

Livengrin Foundation

Developed and implemented strategy around best practices to improve the department’s effectiveness.

Managed department for billing and collections of private, commercial and public billing, and supported the IT department with computer program implementations and updates.

Led training sessions on the verification of benefits, funding sources and other aspects of data collection.

DIRECTOR OF REIMBURSEMENT 2002 - 2004

Blackwood Medical, Inc.

Directed department charged with the billing and collections of accounts for a durable medical equipment home health care company.

oOversaw data entry team tasked with insurance verification and authorizations.

oLed the transition to electronic billing through a collaborative effort with the IT department, which expedited the reimbursement process.

oEstablished a comprehensive training program for billers and collectors, raising revenue between $500,000 to $950,000 monthly while reducing unconfirmed orders by 223% from $1.2M to $400,000.

oGenerated $250,000 in revenue from accounts being considered for bad debt, with settlement offers.

Key participant on both the Senior Management Executive Committee and the Revenue Cycle Committee.

MANAGER OF MEDICAID BILLING AND COLLECTIONS 2000 - 2002

Alpine Medical, Inc.

Manage department team for the collections and billing processes for Medicaid.

Successfully cleared aging accounts by collaborating with Medicaid Insurance company.

Conducted due diligence and chart audits at companies under consideration for acquisition.

Led department through a computer system conversion following acquisition of a company, provided training on best practices related to the use of the new system.

PREVIOUS EMPLOYMENT: Reimbursement Manager – Beckett Healthcare, Inc., Claim Specialist – Health Spectrum, Inc.

Education

Bachelor of Science, Education – Temple University, Philadelphia, PA

Volunteer for “Rock, Steady, Boxing” for the fight against Parkinson’s Disease 2018-present

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