System Administrator Information Technology

Mohamed Farouk Said

System Administrator

+966********* ************@*******.*** Saudi Arabia- Eastern Region -Dammam PROFESSIONAL SUMMARY

System Administrator with 6-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large- scale software deployments, network buildouts and data security EXPERIENCE

System Administrator, Alblagha Industrial, January 2018 -Present Install and configure software and hardware.

Manage network servers and technology tools.

Data backup/recovery

Set up accounts and workstations.

Monitor performance and maintain systems according to requirements. Troubleshoot issues and outages.

Ensure security through access controls, backups, and firewalls. Upgrade systems with new releases and models.

Implements Windows-based security, including, but not limited to, user and group permissions, file

/ folder permissions, group policies, and local security policies. Train staff in new technologies by developing expertise. IT Help Desk, Alblagha Industrial, July 2008 – January 2018 troubleshoot system and network problems and diagnosing and solving hardware/software faults.

Replacing parts as required

Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system. Troubleshoot printer related problems (Local & Network printer). Support the roll-out of new applications.

Setting up new users' accounts and profiles and dealing with password issues. Respond within agreed time limits to call-outs.

Work continuously on a task until completion.

Prioritize and manage many open cases at one time. Preparing lists of IT assets.

Budgeting for the IT department.

Monitoring the movements of assets within the company. Concluding maintenance and supply contracts

EDUCATION

B.Sc. of Computer Information Systems and Management Suez Canal University, Egypt - Port Said. 2005.

SKILLS

Analytical Skill, Communication Skills, Critical Thinking, Good Team Player, Passion for Technology, Problem-solving Skill.

Courses

Administering windows server 2012

Google IT Support

System Administration and IT Infrastructure

Services Technical support fundamentals

The Bits and Bytes of Computer Networking

CompTIA Security+ (SY0-701) (In Progress)

Projects

Shared and develop a detailed design for your data center, including (Layout and infrastructure-Power and cooling-Environmental controls -Installing the equipment-Testing and commissioning the systems)

Create Ticketing system by Google sheet to follow tasks.

Installing a network for 100 new connection points, with testing and labelling.

Installation of 6 new points works by wireless connection P2P At distances up to 5 km. Installing 32 cameras to monitor all areas of the facility.

Skill Highlights

Cybersecurity Essentials and management.

Fortinet firewall.

Cisco switch (Basic commands to solve recurring problems)

Working technical knowledge of network and PC operating systems, including [Windows Workstations, Windows Servers].

Extensive application support experience with [IP Scanners, Repairing S/W tools and converters, Client Antivirus, Remote

management Agents (Remote Admin, Remote Assistance, Desktop remote Connection), Exchange Clients (MS Outlook,

Outlook Express, Outlook WEB Mail) VPN client connections, Client Firewalls…].

Working technical knowledge of current network hardware, protocols, and standards, including

[Modem and Routers, Indoor and Outdoor Wireless AP, Switches, Patch Panels; Hp Laser and Desk Jet Printers, Different Types Scanners TCP/IP protocol and Related Commands (Telnet, ping, Tracer, route, Ipconfig, netstat) POP3, SMTP, DHCP

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