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Instructional Design Program Management

Location:
West Islip, NY
Posted:
April 23, 2024

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Resume:

JENNAFER SPEDALERI

631-***-**** ad47ez@r.postjobfree.com linkedin.com/in/jennafer-spedaleri

Director of Grants and Program Operations

Program Management / Instructional Design / Curriculum Development With an innovative mindset and entrepreneurial spirit, I excel by helping staff/clients formulate direction, instruction by developing goals, events, and an understanding of how to enhance program effectiveness to better the lives of clients and staff.

Manages change and continuous improvement initiatives in and among staff/clients with impeccable interpersonal skills

Analytical, strategic thinker with strong production management skills

Skilled at multitasking in high-pressure, deadline-driven committees and programs

Self-motivated and confident in making independent decisions within protocol

Experienced in implementing assessment tools to evaluate staff/client performance and changes/improvement in management

Proven ability to implement instructional design programs, & training manuals, for multiple learning strategy avenues embracing the core values of improvement and growth at a senior level

Extensive experience working with extremely diverse employee/client populations

Excels at all avenues of communication throughout multiple levels of management EDUCATION

CAPELLA UNIVERSITY, Master of Science (M.S.), Educational Psychology ST. JOSEPH’S COLLEGE, Bachelor of Arts (B.A.), Psychology PROFESSIONAL EXPERIENCE

PROJECT SAFETY NET, Patchogue, NY September 2019 – Present Director of Grant Programs and Operations, August 2021 – Present Earned a promotion for delivering proven results in grant curriculum development. Oversee successful multi-million- dollar grant-funded programs for SUD/MH, HIV, and related illnesses while leading, inspiring, and engaging a diverse team of Directors, Supervisors, and staff with a proven track record at field and executive level influence.

• Created budget for grants and collaborated on new budget development efforts for future grants, program development, hands on effort with calculated risk taking and innovative product development and opportunities

• Developed effective strategies for obtaining clients and improving enrollments by 30% and data collection by 100%

• Coordinated fund development by contributing to strategic planning and addressing development opportunities within the agency and outside entities; gained 25 new partnerships within 3 years and cut costs by $65K annually

• Built and lead a dynamic team, marketed annual planned collaboration events to grow and improve the department

• Research, develop, and implement strategies to build and manage a pipeline of funds to streamline scalable results

• Monitor and evaluate effectiveness of the program’s curriculum and personnel; oversaw resolving related issues

• Prioritize talent development and training, identifying new employees and nurturing existing staff/management

• Lead continuous fast paced improvement efforts across all departments to increase staff retention by 50% as well as meeting 95% of grant quotas and oversaw fundraising opportunities and digital marketing improvements

• Oversee the Program Coordinator/team and ensure duties are managed and fulfilled for reporting to Project Officer

• Install processes promoting clear communication and information flow to departmental and cross-functional staff

• Report monthly activity results and successes to the Associate Executive Director and Project Officer; provide regular clinical progress reports to the Managing Director and Executive Director

• Ensure data tracking system success and collaborate with the IT Department to implement changes as needed Senior Program Coordinator, August 2020 – August 2021 Elevated to Program Coordinator for demonstrating senior supervisory skills, strategic thinking, and project planning.

• Oversaw the recovery support and health maintenance program 200+ clients; and the project connect program, supervised a team of employees and directed the coordination of outreach, community/product mapping, and increased client follow-ups from 12% to 38% in 1yr, authored, and edited all report writing

• Built and created 12 virtual campaigns and innovative client telehealth contact during the pandemic, aligning teams AREAS OF EXPERTISE

− Organizational Learning/

Analytical Development

− Assessment Evaluations

− Client Satisfaction

− Strategic Thinking

− Team Leadership

− Quality Reviews

− Creative problem solver

− Product Management

− Adult Edu./Presentations

− Clinical Report Writing

JENNAFER SPEDALERI Page 2

• Conducted collaboration meetings with outside agencies for events for workshops and fundraisers using growth mindset and clinical supervision

• With a background in broadcasting, created virtual live studio and content for hosting talks, pod casts, ideas, agency, news, and discussions

• Developed and refined new SUD/mental health and mindfulness workshops, increasing client intake by 45%

• Liaised with the Director of Grant Programs in creating budget for testing, merch and workshop outreach supplies

• Collaborated and led meetings with other department heads regarding mutual clients acting upon feedback resolving problems using trained processes

• Coordinated staff schedules for workshops and testing events and evaluated outcomes for refinement

• Developed, managed, and engaged staff in coaching meetings, system initiatives, assessing and implementing MH/SUD treatment plans, schedules, and project layouts creating a client centered approach and learning modules for staff including content development and market sizing Healthcare Coordinator, September 2019 – August 2020

• Coordinated intensive case management services for staff concerns for clients with chronic health issues decreasing insurance costs by 30% and finalized all case reports

• Created and maintained individual care plans, independently managing a caseload of 67+ clients and advising staff

• Corresponded with various outside agency partners, community resources, and providers regarding client care

• Administered large meetings with medical providers and other head entities regarding plans of care for clients

• Acted as a client advocate for services and benefits (Medicaid/Medicare/Insurance) reducing hospital stays 28% PRIVATE MEDICAL OFFICES, East Islip & Smithtown, NY April 2014 – September 2019 Clinical Senior Advisor

• Working alongside a physician, oversaw patient care and created a unique health and wellness environment for incoming patients creating a worldclass client experience; privately counseled clients regarding health and wellness needs that had a 92% satisfaction rate

• Managed and supervised staff accountable for maintaining client medical records, medication regimens, and MW

• Created and coordinated a comprehensive, innovative training curriculum and increased patient volume by 160/yr

• Consulted with the doctor on patient health and wellness, MH, therapeutic needs, and care strategies

• Analyzed patient database to ensure data was collected and maintained properly, monitored improvements

• Coordinated care plans and medical follow ups for MH and medical needs decreasing hospital visits by 28% ACLD, Melville & Bethpage, NY June 2010 – July 2013 Medicaid Service Coordinator

• Managed a portfolio of adults and children with MR, DD, and ED, under Medicaid/ Medicare plans

• Processed and networked all services for individualized treatment plans and worked on current life goal plans

• Updated and maintained files via case notes, 100% billing completed monthly, essential confidential documentation

• Served as crisis intervention liaison and ensured the preservation of personal rights and quality assessments

• Conducted monthly visits/mtgs for all individuals, provided communication, implemented differentiated instruction, and assisted in the specification of living quarters, day programs living expenses, jobs, quality of life, etc.

• Developed, coordinated, and scheduled all meetings pertaining to individualized written service plans and interviews for prospective placements, served as primary contact resource for semi/annual regulatory updates SCO FAMILY OF SERVICES, Dix Hills, NY May 2007 – June 2010 Therapeutic Counselor

• As Senior shift Supervisor, managed staff regarding quality, compliance, experience, and patient communication

• Performed one-on-one counseling with girls experiencing behavioral E.D., extreme psychotic disorders, creating a learning forward environment with innovative organizational learning techniques outputting a 80% success rate

• Spearheaded team meetings and developed construction of goals promoting social skills and learning objectives

• Developed, analyzed, monitored, and evaluated program monthly activities for social structure, trips, and visitations M.D. FAMILY PRACTICE, Bayshore, NY January 2002 – June 2007 Medical Consultant & Office Manager

• Assisted the medical team and rounds from Good Samaritan Hospital and South Side Hospital

• Facilitated house calls to patients, consulting patients alongside physician and discussing proper course of action for medical/mental health therapy, proper patient procedure and quality assurance, billing, coding

• As Office Manager, supervised staff deadlines and maintained confidential information and regulations

• Onboarded new staff and implemented proper innovative training to comply with HIPAA compliance JENNAFER SPEDALERI Page 3

WIND SONG RIVER FARM, East Patchogue, NY June 2001 – November 2016 Therapeutic Riding Instructor & Therapy Farm Manager

• Designed, implemented, instructed, and managed programs and A rated show events for high/low functioning autistic/CP and TBI adults and Veterans with PTSD for physical and mental therapy; applied directional movement in controlling horses through positive reinforcement with a 90% success rate (5-year program)

• Oversaw leadership and skill building, my patients exuded improvement in confidence, speech and comprehension, physical strengthening of limb, timing coordination, will, and demeanor BJ’S EQUINE RIDING INSTITUTION, Jamesport, NY April 1999 – June 2001 Therapeutic Instructor

• Served as a Senior Camp Counselor and Riding Instructor for emotionally disturbed children

• Delivered education in horsemanship, social skills, sharing, and friendships in preparation for the Special Olympics presented by Belmont Racetrack New York

CERTIFICATIONS

• TCI Therapeutic Crisis Intervention

• HIV/HCV/STI Testing

• NYS Licensed Insurance Agent

• CPR/AED/First Aid

• HRA & SAMISS Assessment

• Professional Horsemanship Trainer

• Mindfulness Trainer

• HARP/ MAP Certified

• Mental & Physical Clinical Intervention

• Health and Wellness Coach

MASTER TECHNICAL SKILLS

MS Office365, Suite (Outlook, Word, Excel, Access, PowerPoint), DrChrono, Authy, SPARS, CDC, Adobe

Acrobat Pro DC, photoshop, DocuSign, DocHub,

Microsoft Teams, Zoom, Webex, file data bases,

Queries space, and Share drives



Contact this candidate