CAROLYNN BAXTER Greenville, TX 903-***-**** ad47c4@r.postjobfree.com

MEDICAL RECEPTIONIST, SCHEDULER, REFERRAL COORDINATIOR, CMA Epic Hospital Systems Medical Terminology Medical Law and Ethics Dependable and reliable Billing Specialist

Claims AR Representative and Referral Coordinator providing excellent support to Clients and Patients using knowledge through reconciliation of Medical Documentation. Enthusiastic and highly skilled in medical billing, claims processing including administrative functions. Strong communication skills with a passion for serving customers, while ensuring quality, attention to detail. Well organized, dedicated, and a team player.

KEY SKILLS

• MS Word /Excel

• Claim Denials

• Governmental Insurance

• Data Entry

• Charting

• Management Skills

• MDIV

• Researching Skills

• Quality Control

• Customer Service

• Account Reconciliation

• High Call Volumes

• Knowledge of HIPPA

• Guidelines Documentation Review

• De-escalation Methods

• Referral Coordination

• NexGen

• Epic

• Imagine

• Certified in Clinical CPR

EXPERIENCE

Account Receivable / Medical Billing Specialist

Change Healthcare to Optum November 2012 to Present Performed Quality Control of Accounts from Offshore Vendors, Reconciliation of Patients accounts.

• Handled appeals on denied Claims and performed Customer Relations.

• Assisted with various activities including preparing and processing documents.

• Maintained professional working relationships with vendors, customers, and team members.

• Applied knowledge of policies / procedures, verified, and provided claims information as requested.

• Handled and updated accounts receivable transactions.

• Assisted with various activities including preparing and processing documents.

• Helped with the preparation of time sensitive and confidential claim file information on a routine basis. Medical / Certified Medical Assistant

2012 - 2012 AMCE Physicians Group,

Independent SSI Contractor for Pacific Northwest Washington, Scheduler Facility Coordinator Medical / Certified Medical Assistant

2010 - 2012 Pioneer Center North Court

Mandated Alcohol Drug Psychiatric facility

Medical / Medical Records Clerk

Skagit Valley Hospital /Medical Center

Receptionists and Records Manager 2006 - 2010

EDUCATION PROFESSIONAL DEVELOPMENT

• Southern New Hampshire University – Presently working on Bachelor’s in Medical Administration

• John F Kennedy High School Diploma General Studies

• American Careers / Technology San Marcos, CA Medical Billing/Coding 7 2004

• Skagit Valley College Mt Vernon, WA General Sciences 2008-2009

• Everest College Everett, WA Medical Assistant, MA 2010

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