Customer Service Medical Assistant

MICHELLE GONZALES

*** **** ***, ******, **.

********************@*****.*** 909-***-****

OBJECTIVE

To pursue a rewarding career where I can continue to grow and further the skills I have learned, as well as succeed in whatever task is assigned. I would be a great asset to your company because I am a quick learner, reliable, and a team player.

I have over ten years of experience in office/clerical work and over twenty years of experience in customer service along with MA certification. Riverside City College

Crafton Hills College

Summit Career College

San Bernardino Valley College

EXPERIENCE

Maxim Healthcare Services

01/09/2023 To Present

Instructional Aide for Disabled high school students Bemefis Health

10/2022 to 12/2022

SKILLS &

ABILITIES

EDUCATON

1101 25th St. S

Great Falls. Mt.

Patient Service Representative

Checking in patients, verifying insurance information, answering. phones, sending out referrals, scheduling appointments WALMART

10/2019 to 07/2022

1120 S. Mt. Vernon Ave

Job duties included but not limited to stocking, customer service, cashier, cleaning, price changes and setting new mods. LOMA LINDA FOOT and ANKLE

06/2011 TO 06/2015

11332 Mountain View St. Loma Linda, Ca.

Job duties were but not limited to keeping front desk organized, filing charts, checking in patients, answering phones, assisting Doctors with medical reports, scheduling appointments.

WAL-MART

01/2009 TO 09/2010

1120 S. Mt. Vernon Ave. Colton, Ca.

Job duties were stocking merchandise and scanning in overstock merchandise.

RITE-AID

07/2008 TO 01/2009

1133 S. Mt. Vernon Ave. Colton, Ca.

Job duties were cashiering and customer service as well as stocking merchandise.

LIGHTHOUSE FOR THE BLIND

07/2006 TO 07/2008

433 Baseline St. San Bernardino, Ca.

Job duties included paying the bills, making deposits, accounting and payroll for employees as well as hiring and terminating employees. I was also made assistant manager while my boss was on medical leave. Cash N Go

04/2002 TO 07/2006

495 N. E. St. San Bernardino, Ca.

Job duties were customer service, answering phones, and handling money deposits.

Wal-mart

09/1994 To 11/1998

1910 E. Highland Ave, Highland, Ca.

Job duties included, but were not limited to, Cashiering, customer service manager, and providing excellent customer service. PAGE 2

COMMUNICATION I have excellent communication skills. I work well with others. I always go above and beyond to make sure I give my best quality of work. LEADERSHIP I was an assistant manager for a short time at Lighthouse for The Blind as well as a Customer Service Manager at Wal-mart.

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