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Office Manager Human Resources

Location:
Milton Keynes, City of Milton Keynes, United Kingdom
Posted:
April 23, 2024

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Page * OHEMAA OBRAGO OWUSU

E-mail ad478l@r.postjobfree.com

Phone +233 (0-244******

OHEMAA OBRAGO OWUSU

ENTREPRENEUR

(C.E.O) HEMKO 5 ENTERPRISE

HEMKO 5 ENTERPRISE is a KEY DISTRIBUTOR TO KASAPREKO COMPANY LIMITED (Ghana).

I manage Tema, Greater Accra, Territory as a Sales, and Distribution Person. Customer Services Person, and a Transporter. KASAPREKO COMPANY LIMITED is a manufacture of Non-Alcoholic and Alcoholic Beverages, [CSD] Carbonated Soft Drinks and Awake Purified Drinking Water, in Ghana.

I have worked with Kasapreko Company Limited as a Key Distributor in the Tema, Greater Accra Region for 7 years. To ensure the company products is distributed timely to my territory, monitor and managed stock levels, delivery time. I have also served as a primarily between Kasapreko Company Limited and my supplier, and my customers, to ensure products information's such as [new products, new pricing, and products activation get to the root of my territory.

In addition, Am a member, of the Key Distributors to Kasapreko Company Limited, from April 2016 – present date.

A member of the Lions Club – (Tema Gentlewoman).

Greater Accra Ghana.

SKILLS & ABILITIES • IT, Knowledge

• Customer Service

• Sales Coordinator

• Transport Coordinating

• Phone Communication

• Data Entering

• Administration duties

• Personal Care Support

• Childcare Support

• Track Driver

Page 2 OHEMAA OBRAGO OWUSU

PROFESSIONAL

EXPERIENCE

KEY DISTRIBUTOR, KASAPREKO COMPANY LIMITED

April 2016 – Date

I plan and manage the movement of goods in the supply chain daily.

Able to chart out the best course of action and organized excellent inventory data management and supply, expertise in my area of territory.

My years of experience in line with products Industry, sales team member and Customer Service have been very successful at managing profitable.

Can deal and organize my time management with customers routes and prompt delivery.

Proactive in maintaining customers’ active accounts.

servicing customers and unafraid to tackle targets.

Effective in handling orders and verifying delivery in alignment with strict and tied schedule.

Resolving customer issues and complains daily,

I enjoy teamwork, responsiveness, and adaptability to new experiences.

Can deal with the level of workloads and able to lease and communicate clearly and handle difficult customers in a friendly manner.

HUMAN RESOURCE OFFICER, KASAPREKO COMPANY LIMITED

From September 2011 – 2016

I resolve staff complaints, issues and reports, to my supervisor to ensure good human relation among staffs.

I report to my line supervisor to implement the assessment of the Human Resource systems to monitor their welfare and punctuality. In line with my supervisor, we coordinated training and handled logistics and administrative tasks.

I assist with the recruitment process, hiring locally and oversaw staff. Scheduling interviews, conducting exit interviews, and leading onboarding staff.

I Coordinated employee placements and administration through to offer letters and orientation process.

I organized and managed recruitment and selection processes, with my line supervisor, consistently meeting budget targets and recruitment.

I processed overtime payroll for employees working with production line manager and ensure new employees gets their company handbook covering company policies and mission of statement. Page 3 OHEMAA OBRAGO OWUSU

FRONT DESK REPRESENTATIVE, KASAPREKO COMPANY LIMITED February 2009 – 2011 September

Kept the reception area clean and refreshing to give visitors a positive impression of the company.

I received incoming customers in a professional

manner and provided friendly, and knowledgeable

assistance.

Answered telephone enquiries to the right

departments and as many as telephone calls per day, compiling detailed notes and promptly forwarding as required.

Received visitors upon arrival, verifying identity and issuing visitor passes to their right departments.

Resolved and minor customer issues and requests for information, escalating complex problems to my line supervisor and handled complaints and recorded

customer feedback.

Processed and prepared documents, including memos, correspondence and travel documents as required.

Scheduled meetings for internally in and out of office

(conference, hotel, board meetings and Flight

reservation, expatriate visa extension with

immigration).

Can handle pressure and enjoy team working.

EDUCATION PRESBYTERIAN UNIVERSITY COLLEGE OF GHANA — TEMA CAMPUS. SEPTEMBER 2008 – 28

TH

MAY. 2011

DEGREE - Bachelor of Sciences in Administration (Marketing Management)

DATA LINK UNIVERSITY COLLEGE OF GHANA - TEMA CAMPUS. April. 2007 – April 2008

International Degree Access Programmed. [NCC]

DIPLOMA - Essentials of business and communication, PC, competence.

NEW JUABENG SECONDARY COLLEGE OF COMMERCE -

KOFORIDUA.

September 1996 – August 1998

Page 4 OHEMAA OBRAGO OWUSU

TRAINING:

Graduate School of Governance and Leadership, Spintex Road, Accra. November - 2012

AWARD - CERTIFICATE TO RESOURCE HUMAN MANAGEMENT.

SUPER-PLUS BEAUTY ACADEMY, TEMA CAMPUS.

January 2006 – January 2007

Award - Certificate in Cosmetology City & Guilds (Habia) Award - Diploma in Hairdressing Practice (2) Human Relation City & Guilds (Habia)

SOLID AFRICA MISSION INTERNATIONAL: TEMA

May 2004 – August 2004

Award - Certificate in Computer Training.

LANGUAGE – English/Twi (Speaking/Writing) Twi – (Speaking) DRIVER LICENSE: - Class C

AWARD:

October 2018, Hemko Key Distributor Tema, winner

for Kasapreko Company Limited to Best product of the year to Awake Purified Drinking Water. HEMKO 5

ENTERPRISE with KASAPREKO COMPANY LIMITED.

BEST DISTRIBUTOR OF THE YEAR OCTOBER 2018.

Organized by Chartered Institute of Marketing Ghana

(CIMG) 29th Awards Celebration.

POSTAL ADDRESS: - P. O. Box BT. 500, Community 2 Tema. HOUSE ADDRESS: - New Dawhenya, Plot Number 81, Afloa Road, Greater Accra DIGITALADDRESS: - Humidifier ST. GN - 0431- 6767

REFERENCE: Managing Director, Richard Adjei, Kasapreko Company Limited, Ghana Phone: +233 (0-269******

E-mail: ad478l@r.postjobfree.com



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