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Customer Service Team Members

Location:
The Hammocks, FL, 33186
Posted:
April 23, 2024

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Resume:

ALEX ONTERIO MICHEL

***** **. **** *****, ***** FL, 33190 786-***-**** ad474v@r.postjobfree.com

PROFILE SUMMARY

Accomplished and dedicated professional with over two decades of diverse experience, specializing in maintenance, equipment operation, and customer service. Proven expertise in landscaping, grounds maintenance, and technical troubleshooting, demonstrating a strong aptitude for adapting skills to various operational needs. Skilled in adhering to safety protocols and regulatory compliance, with a robust track record of enhancing efficiency and quality standards in maintenance roles. Demonstrates exceptional teamwork, problem-solving abilities, and a commitment to excellence. CORE QUALIFICATION

Groundskeeping Landscaping Equipment Operation Maintenance Safety Protocols Waste Management Customer Service Inventory Management Team Collaboration Public Works Power Mower Operation Forklift Operation Sanitation Record- Keeping Environmental Compliance Equipment Maintenance Plant Care Irrigation Systems Manual Labor Communication Management

PROFESSIONAL EXPERIENCE

PARKS DEPARTMENT (SUMMER WORK)

PARKS MAINTENANCE AIDE 2021 – 2023

• Contributed significantly to landscaping endeavours, meticulously tending to tasks such as planting, watering, and pruning, enhancing the overall aesthetics and functionality of park landscapes.

• Operated a diverse range of landscaping equipment, including mowers, trimmers, and blowers, with strict adherence to safety protocols and meticulous equipment maintenance practices.

• Collaborated seamlessly with fellow team members to execute landscaping projects with efficiency and precision, bolstering the overall maintenance standards of park facilities.

• Provided exceptional customer service to park visitors, offering courteous and informative assistance to enrich their park experience.

• Demonstrated unwavering dedication to professionalism and excellence, consistently surpassing performance expectations and delivering outstanding results.

VALLET LIVING

WASTE MANAGEMENT SPECIALIST / COMPACTOR OPERATOR.

• Demonstrated exceptional proficiency in the operation of waste compactors and related equipment, optimizing operational efficiency and minimizing downtime.

• Collaborated closely with team members to streamline waste management processes, resulting in notable enhancements in efficiency and cost-effectiveness.

• Pioneered the implementation of innovative waste reduction strategies, making significant contributions to the organization's environmental sustainability initiatives.

• Maintained meticulous and accurate records of all waste collection activities, ensuring full compliance with regulatory guidelines and standards.

• Provided invaluable support and assistance to team members, fostering a collaborative and positive work environment conducive to achieving overall team success

LICENSED BARBER 2009 – 2020

• Provided bespoke barbering services encompassing haircuts, beard trims, and shaves, tailored to individual preferences, resulting in a robust client base and recurring patronage.

• Maintained a proactive approach to staying abreast of cutting-edge trends in men's grooming and hairstyling, integrating innovative techniques to elevate service offerings and meet evolving client expectations.

• Orchestrated a meticulously organized appointment schedule, optimizing client flow and minimizing wait times, thereby enhancing overall customer satisfaction and retention rates.

• Cultivated enduring client relationships through attentive consultation, effective communication, and personalized service delivery, fostering a welcoming and customer-centric environment.

• Served as a mentor and role model to junior barbers, imparting expert knowledge in barbering techniques and professional etiquette, nurturing their skill development and career advancement.

• Upheld stringent standards of cleanliness and sanitation, ensuring compliance with industry regulations and creating a safe, hygienic, and inviting workspace for clientele. D.O.C

GROUNDS MAINTENANCE SPECIALIST 1999 – 2009

• Demonstrated mastery in the operation of various small gas equipment, including lawnmowers and pole saws, ensuring precise and efficient completion of landscaping tasks.

• Distinguished for meticulous attention to detail in executing landscaping duties, significantly enhancing the aesthetic appeal of public spaces, and earning accolades from supervisors.

• Directed public work services utilizing power mowers, consistently delivering superior outcomes and contributing to the preservation of pristine outdoor environments.

• Pioneered the introduction of innovative landscaping methodologies, resulting in heightened operational efficiency and substantial cost savings in maintenance activities.

• Orchestrated seamless collaboration with team members to optimize landscaping workflows, resulting in heightened productivity levels and punctual project delivery.

• Maintained an unwavering commitment to the regular maintenance and servicing of landscaping equipment, ensuring optimal functionality and minimal operational disruptions. SOUTHERN GROUTS AND MORTARS (SGM)

MAINTENANCE TECHNICIAN 1997 – 1999

• Orchestrated the meticulous preparation and maintenance of pool plaster and finishes, ensuring stringent adherence to quality standards and bolstering customer satisfaction.

• Spearheaded the identification and resolution of issues about ceramics, tile, concrete, and paint, thereby enhancing product quality and significantly reducing rework.

• Exhibited adeptness in the safe operation of a forklift, facilitating efficient material handling and contributing to the seamless execution of workflow operations.

• Pioneered the implementation of troubleshooting strategies to promptly address equipment malfunctions, resulting in minimal downtime and heightened productivity levels.

• Collaborated proactively with team members to optimize the exposure preparation process, culminating in marked efficiency improvements and substantial waste reduction.

OFFERDAHL’S OFF THE GRILL

FOOD SERVICE SPECIALIST

• Demonstrated culinary expertise by consistently preparing and cooking food items to perfection, aligning with both standardized recipes and individual customer preferences.

• Implemented effective inventory management strategies, optimizing stock levels to reduce waste and uphold cost-effective operations.

• Upheld impeccable standards of cleanliness and organization in the kitchen, ensuring full compliance with sanitation regulations and fostering a safe work environment.

• Fostered a collaborative team environment by actively engaging with colleagues to enhance workflow efficiency and overall service delivery.

• Provided exceptional customer service by promptly addressing inquiries and resolving concerns, elevating the overall dining experience for patrons.

• Exhibited adaptability and versatility by seamlessly transitioning between various kitchen roles, including prep cook, baker, and dishwasher, showcasing a commitment to team success and operational excellence. WENDYS

PREP COOK

• Executed food preparation duties with precision and efficiency, ensuring the prompt delivery of high-quality dishes to customers.

• Maintained a hygienic and well-organized kitchen environment, adhering strictly to food safety regulations and standards.

• Demonstrated adeptness in using kitchen equipment and tools, contributing to the efficient functioning of the kitchen.

• Collaborated seamlessly with team members to coordinate food preparation and service, guaranteeing a seamless dining experience for patrons.

• Managed inventory and supplies effectively, minimizing waste and ensuring sufficient stock levels for daily operations.

• Provided guidance and training to new kitchen staff, sharing expertise and best practices to enhance team performance and operational efficiency.

EEDUCATION AND CERTIFICATIONS

High School Diploma

Class B Cdl



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