Jacob Arnold

** ****** **, **** ********* NY

Email- ad4744@r.postjobfree.com

Phone- 904-***-****

Summary-Diligent, responsible and reliable worker with 8 years’ experience working and a background in retail, food service,customer service, warehousing and commercial vehicle operation. Experienced with accurately taking and relaying customer orders, ensuring customer satisfaction. Also helping to sustain customer retention and loyalty. And succeeding in other environments such as key member of the warehouse team. To making deliveries on time safely. And adhering to the multiple rules and regulations in the industry while remaining safe. Highlights-

● Reliable transportation

● Responsible/ reliable

● Friendly

● Detail oriented

● Efficient

Experience-

Palmer Dedicated Logistics(July 2023-Current)

Local Class A CDL Dry van driver

● Safely operate Class A Commercial Vehicle while adhering to local and federal rules and regulations

● Safely operate Class A Commercial Vehicle while adhering to local and federal rules and regulations

● Demonstrate excellent communication and customer service skills with dispatch and customers

● Perform Post and Pre Trip vehicle inspection to ensure safety of the general public and myself

● Load and unload trailer on an as needed basis. 85% of the time lumper service would unload

● Dedicated, driven and eager mentality to ensure customer retention and get the job done

● Log Hours of Service hours each day and ensure they are complete in accordance with federal regulations

● Excellent Bill of Lading and shipping document reading skills

● Demonstrated thoughtful step by step thinking everyday and thought before I made decisions

● Clean Driver's license, clean PSP Report, clean DAC Report and clean Clearinghouse Profile

Prime INC (January 2022- February 2023))

OTR Class A CDL Refrigerated driver

● Safely operate Class A Commercial Vehicle while adhering to local and federal rules and regulations

● Demonstrate excellent communication and customer service skills with dispatch and customers

● Perform Post and Pre Trip vehicle inspection to ensure safety of the general public and myself

● Load and unload trailer on an as needed basis. 85% of the time lumper service would unload

● Dedicated, driven and eager mentality to ensure customer retention and get the job done

● Log Hours of Service hours each day and ensure they are complete in accordance with federal regulations

● Excellent Bill of Lading and shipping document reading skills

● Demonstrated thoughtful step by step thinking everyday and thought before I made decisions

● Clean Driver's license, clean PSP Report, clean DAC Report and clean Clearinghouse Profile

● Awarded my 1 Year Safe driving and 100% on time delivery in 1 Year milestone awards

Burris Logistics (November 2019- December 2021)

Freight Specialist/ Unloader

● Operate forklift, boom lift, and electric pallet jack in an industrial environment while remaining safe

● Was the backbone of the overnight shift, ensuring trucks get loaded and unloaded properly in accordance with company and federal regulations

● Cross trained on multiple positions and eager to do so

● Worked in multiple different departments and stayed later to help the EComm team each week

● Trained and helped other employees on a daily/ weekly basis

● Knowledge of shipping and receiving computer programs and how to fix issues with Pick Stickers, print orders, look up orders and organize and sort paperwork, etc.

● Was offered a pay raise from my Supervisor due to quality and efficient work

Eastern Account Systems-(November 2018-May 2019)

Debt Collections Specialist/ Customer Support

● Navigate Comcast and Spectrum computer programs to assist customers with their delinquent cable dues

● Strive to reach company payment quotas and did so effortlessly

● Excelled at computer navigation and demonstrated excellent customer service and office etiquette

● Demonstrated a "go getter" mentality frequently in relation to fast paced, multitasking environments

● Proficient with complex math equations and fast paced at data entry

Tops Friendly Market- (August 2017- November 2018) Cashier/ Produce clerk/ Customer Service

● Use of a cash register, cash handling, scanning coupons and try to save the customer money to ensure customer loyalty.

● Awarded highest rated cashier during the secret shopper program with Tops Markets corporate

● Cross trained on multiple different stations with an eager mindset

● Assisted the front end manager on a frequent basis

● Adhered to company policy and made a positive impact Wendy's- (November 2015- March 2017)

Cashier/ Food prep/ Customer Service

● Assisted with food prep, operated a cash register, ensured store cleanliness and stocked the kitchen and freezer

● Assisted others with their needs in a timely manner

● Stayed late to get the job done on an as needed and frequent basis

● Adhere to company and health department rules and regulations

● Work extra hours as needed and covered employee callouts References-

● JP Young 1-800-***-**** (Prime Inc dispatcher)

● Nick Alvarez (Burris Logistics Supervisor)

904-***-****

● Kerri Lossa (Tops General manager) 845-***-****

● Rosa Ramirez (Wendy's store manager)845-***-****

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