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Customer Service Sales Manager

Location:
Louisville, KY
Posted:
April 23, 2024

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Resume:

Greg Sumner

LaGrange, Kentucky ***** 502-***-****

ad472n@r.postjobfree.com

Executive Sales Manager

Accomplished professional with extensive experience in account management of all healthcare modalities with emphasis in women’s health, oncology, pain management, allergy, gastro, internal med, infectious disease, and urgent care clinics

Medical Sales Experience

Extensive experience in originating and developing profitable new customers for medical lab services. Drives key account development while executing targeted sales plans. Demonstrated skill in building and maintaining strategic customer relationships with emphasis on relationship development, increasing service utilization and outstanding customer service.

Highlights of Expertise

Sales & Account Management

Healthcare Information Technology

Business Planning & Analysis

Project & Program Management

Training & Development

New Business Development

Client Relations & Retention

Budgeting & Forecasting

Team Relationship Development

Reporting & Documentation

Career Experience

Craig and Landreth Auto Group (2022 - 2024) Louisville, KY

Craig and Landreth is a premier automotive group specializing in high-end luxury and performance vehicles.

SALES CONSULTANT

Top three sales representative three consecutive months.

ProPath – (2019 – 2022) Kentucky, Evansville, IN

ProPath is a nationwide, physician-owned specialty pathology practice. Led by a team of world-class physicians and scientists, ProPath provides expert diagnosis and outstanding patient care in Dermatopathology, Hematopathology, Gastrointestinal pathology, UroDiagnostics™ and women’s health.https://propath.com/for-healthcare-providers/divisions-specialties/urodiagnostics/

REGIONAL SALES EXECUTIVE

Recruited to build relationships with medical providers and introduce ProPath’s expertise and services in the region. ProPath is well known in the southern central region of the United States with goals of expanding services throughout the South.

Developed strategy for targeting independently owned practices in ProPath’s areas of expertise

Introduced ProPath’s exceptional service model to more than 200 medical practices

Successfully converted new accounts to utilize services

Quest Diagnostics – (2003 to 2019) Louisville metro area, Central Kentucky, Southern Indiana

Quest Diagnostics is the world’s leading provider of diagnostic information services. Their test menu ranges from routine biological blood tests to complex and specialized molecular and gene-based testing as well as anatomic pathology.

REGIONAL ACCOUNT MANAGER

Led a development program aimed at training medical providers on diagnostic testing. Conducted extensive training in all points of contact, including laboratory services, billing, insurance, customer service and medical knowledge.

Attained top 1%, top 5%, and top 10% national rankings among 500 sales reps.`

Received acknowledgement for winning Presidents Club award multiple years.

PHYSICIAN ACCOUNT EXECUTIVE

Account executive with responsibility to originate and develop profitable new customers for medical lab services within a regional territory. Conceptualized, delineated, and implemented targeted sales plan, tactics, and strategies through supporting and propelling key account development. Forged and maintained dynamic customer relationships with emphasis on increased customer service.

Commended by senior management for consistently exceeding 100% of annual sales quotas for new sales and upgrade portfolio.

Attained #1 ranking within business unit by consistently exceeding goals.

Lanier Healthcare – (1996 to 2003) Kentucky and Southern Ohio

Lanier provides enterprise digital dictation, transcription and workflow platforms. Products range from handheld digital dictation voice recorders to large hospital applications.

HEALTHCARE ACCOUNT REPRESENTATIVE

Provided account management, selling equipment and services to various commercial clients, including hospitals, clinics, large and small physician and legal practices. Capitalized on business opportunities by establishing strong relationships with key accounts. Attained bottom-line results by consistently exceeding sales quotas. Sales transactions ranged from $300 to $100K, with average sale cycle 1 day to 12 months.

Promoted by management throughout tenure to Healthcare Account Manager, Account Executive, and Senior Account Representative.

Won multiple awards, including President’s Club award, Century Club award, regional representative of the year, and Customer Vision Honor Roll.

Achieved top 10% national ranking among sales reps.

Education & Training

Bachelor of Science in Marketing, The Ohio State University

Salesforce and Six Sigma Training



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