Dennis Kariuki Gitari
************@*****.***
ADMINISTRATIVE ASSISTANT
Summary
Passionately seeking to apply organizational skills, outstanding clerical and ICT abilities in an office role.
Experience
Office assistant
Freka Enterprises Ltd
2021-2023
Coordinating communication, taking 50+ calls a day, responding to emails and interfacing with clients.
Simplified data retrieval processes, record maintenance, typing and compiling of reports.
Managed senior staff travels, and arranged venues for meetings and training purposes.
Handled payroll activities for 80 staff ensuring wage payment weekly.
Generated efficiency reports on order processing identifying areas for improvement.
Implemented new time saving tactics, saving the company of labor hours.
Designed training programs for staff, further improving customer rating.
Implemented a customer feedback platform thus increasing customer satisfaction.
Managed office duties, ordered materials, organized working schedule, drafting administrative documents and preparing powee point slides.
Managed an organized filling system.
Attended an average of 100 visitors a day.
Performed office administrative duties as directed by management.
Data Entry Clerk
Digital Divide Data(DDD) Kenya Geneology Project.
2017-2020
Responsible for accurate data entry and focus on group coordination.
Processed 2000+ entries per day, resulting in a 25% increase in productivity.
Helped implement a new data management system, improving data retrieval effiency by 20%.
Entered and verified data from various sources, resulting in error reduction.
Created and modified spreadsheets for data entry and management.
Trained new members on database systems and data entry protocols.
Manually transferred records to new sales force platforms.
REFEREES
Eliud Muchangi Njeru
Sergeant At Arms, County Assembly of Embu.
Freshia Wangui Mwangi
Director,Freka Enterprises Ltd