ANAND ABHYANKAR

Amarillo, TX *****

806-***-**** - ad470j@r.postjobfree.com - WWW: Bold Profile

PROFESSIONAL SUMMARY

Service-oriented Network and System Specialist with 20 years background in Networking. Core competencies include Solving network related issues, maintaining hardware and creating applications to deliver to end users and managing timely delivery as well as excellent communication and time management. SKILLS

Diagnose, troubleshoot and resolve

desktop, hardware and software

related issues (pcs, laptops, monitors,

printers, mobile devices, VPN and

software applications).

General administration of active

directory and Microsoft exchange

create, edit and maintain user

accounts, mailboxes, mail contacts,

distribution groups, organizational

units, and access permissions.

Image, re-image, build and configure

new/used company laptops and

desktops.

Monitor and adjust OS images and

software configuration parameters to

maximize end-user efficiency and

enhance software utilization.

Ability to create zero touch installation

of Windows OS such as Windows 10

and 11.

Ability to create Server images for

deploying Windows server 2019 and

configuring VMs during installation

using scripts. Knowledge of creating

answer files for unattended installation

of Windows OS.

Worked on Citrix desktop technology

and Microsoft VDI environments, even

created VDI connection for Chrome

books to connect to windows 11 virtual

desktops

Used Surface tablets to connect to

specific virtual Windows 11 images

depending on user requirements

Proficient in Microsoft server

clustering and replication for fail over.

Skilled in Windows 10 and Windows

11. As well as Server 2012, 2016 and

2019

Good understanding of Storage

technologies.

Experience of using various firewalls

such as Meraki, Palo Alto, Sophos and

Fortinet.

. Network infrastructure

administration

Worked on various routers and

switches such as Cisco, Aruba, HP,

Ubiquity and Microtik.

Skilled in using routing and switching

in enterprise and datacenter.

Ability to convert and move VMs from

VMWARE to Hyper-V environment.

Working knowledge of Linux OS such

as Cent OS and Ubuntu.

IT Infrastructure 24 years of

experience

Virtualization server virtualization

using Hyper V and VMWARE,

Experience of using scripts for creating

RAID on servers, configuring VMs.

WORK HISTORY

02/2021 to 03/2024 IT System Engineer

Friona Industries – Amarillo, TX

Working in VMWARE ESXi 6.7 environment and maintaining 8 different locations

Previous engineers left no clues left about the design so studied network devices such as routers, switches and VPN devices to figure out underlying topology Studied storage infrastructure and fixed flaws in it Set up Microsoft Server 2019 clusters with fail over nodes to give redundancy to server environment

Storage used SAN and NAS, Dell Unity 300 and Synology NAS Set up Microsoft Server 2019 Replication servers

Setup backup strategy on Veeam and Synology NAS

Created SITE to SITE VPN using Meraki, Palo Alto and Sophos Created OPENVPN for user access

Day to Day management of Active Directory, Print server, Office 365, Azure directory, Team users

Created Group policy objects in Active directory for user groups and pushing software updates

Created images for Windows 11 for laptops with specific software needed Created unattended answer file so that image deployed with zero touch as well it joined active directory domain with given name for endpoint system Created Microsoft VDI server so that it can be used to connect different end devices to run Windows 11 desktop which reduces time because it is virtual and you can spin many desktops without spending too much time also it is easy to manage for patching and updating virus software

Used Dell tablets, Windows surface and Chrome books as thin clients Created VM specific server images to reduce set up time Wrote scripts to back up SQL databases.

Created trust relationships between different domains and created user groups to get inter domain access

Set up SIEM across 8 different location to monitor internet traffic Set up firewalls at each location to safeguard network from malware, virus and cyber attacks

Firewalls used Cisco Meraki, Fortigate and Palo Alto Skilled at working independently and collaboratively in a team environment. Excellent communication skills, both verbal and written. Assisted with day-to-day operations, working efficiently and productively with all team members.

Worked flexible hours across night, weekend, and holiday shifts. Passionate about learning and committed to continual improvement. Used critical thinking to break down problems, evaluate solutions and make decisions.

Proven ability to learn quickly and adapt to new situations. 01/2019 to 02/2021 Network Support Engineer

AgWorks

Worked in the Data Center

Created images for Server 2012 and Server 2016

Created images specific for VMs such as web servers, SQL server which helped in reducing time required for configuration from scratch and applying windows updates

Day to management of Active directory in different domains and setting up users as per location and specific roles

Created group policy objects to provide better service for users and security for accessing file shares

Network upgrades from old switches and routers to Cisco switches and routers Changed underlying topology to make it scalable

Worked mainly on Hyper V environment managed about 300 VMs Designed and installed VPN using Fortinet appliances for customers as well as for internal users

Created silent install with preconfigured rules to care off different needs of customers

Installed, repaired, and updated network cables for maximum speed and performance

Installed and integrated new hardware and software systems into the existing infrastructure

Configured WAN, LAN and related equipment to achieve the desired size and performance for each network

Tracked patches, releases, viruses

Looked for potential problems on industry websites to proactively handle network management requirements

Created Windows 10 & 11 images for endpoints with specific software pre-installed and made hardware agnostics and created USB flash drive preconfigured with it

Added script to pick up drivers as per model of laptops. 10/2000 to 08/2018 Network Support Specialist

Zachry Engineering Corporation

Supported 4000+ internal/external users requiring assistance with operating systems and software packages, including many internal/proprietary systems and applications

Used Remedy and Track-IT tracking systems to log, track and manage Incidents and Service Requests

Acted as subject matter expert for tier 1 and 2 issue assignment related to engineering software 50 plus programs

Install new hardware or software systems or components, ensuring integration with existing network systems

Utilized experience and training to troubleshoot software and hardware problems via email and telephone, utilizing remote support tools such as LogMeIn, VNC, RDP

Provided telephone support related to networking or connectivity issues Research hardware or software products to meet technical networking or security needs

Document help desk requests and resolutions

Identify the causes of networking problems, using diagnostic testing software and equipment

Perform routine maintenance or standard repairs to networking components or equipment

Test computer software or hardware, using standard diagnostic testing equipment and procedures

Create Applications or packages to deploy software on end user workstations or laptops, used SCCM, KBOX and Prism for this purpose Specialized in creating engineering silent packages, created about 50 plus packages for various software, also proficient in creating packages for drafting division for standard programs such as AutoDesk and Bentley Used Citrix to publish various applications so end users can use them as needed Provided Surface tablets for field engineers working at different job sites Worked with virtualization platforms such as HyperV, VMWARE Worked on connecting remote sites using Cisco Routers and internal networking devices using Cisco, HP switches

Deployed Server OS 2012, 2016 on Dell and HP servers Management of active directory on different domains and creating group policy objects as per user groups for pushing software updates and connecting specific printers depending on user location

Installed WiFi network using Cisco Access Points

Assisted in the creation of Analyst on boarding training curriculum concerning Provided technical support for corporate users to include setting up computers, passwords, rights and responsibilities using Active Directory (Computers and Users).

05/1999 to 09/2000 Network Support Specialist

Executone of Texas

Install new hardware or software systems or components, ensuring integration with existing network systems

Provide telephone support related to networking or connectivity issues Troubleshoot network or connectivity problems for users or user groups. EDUCATION

06/1981 Master of Science: Electronics

Mumbai University (MU) - Mumbai, MH

CERTIFICATIONS

CCIE Enterprise

SDWAN

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