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Supply Chain Customer Service

Location:
Spencer, IA, 51301
Posted:
April 22, 2024

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Resume:

Patricia Helmich

712-***-**** ad46zl@r.postjobfree.com 3140 Hwy 18 Ruthven, IA 51358

A strategic manager with 30 years of business experience in industries dedicated to production, manufacturing, and service business sectors with a proven track record in leadership, cost savings, and risk reduction. SKILL HIGHLIGHTS

Business Administration Customer Service Procurement & Sourcing Management Vendor Management Negotiations Pricing Analysis Project Management Operations Management Contract Writing Logistics Management Land & Easement Acquisition Asset & Liability Management (ALM) Accounting Fleet Management DOT Compliance OSHA Safety Compliance Marketing Microsoft Office Suite Adaptable Detail Oriented Strategic Critical Thinking Dependable Organized Leader PROFESSIONAL EXPERIENCE

ASSET & OPERATIONS MANAGER 02/2010 to 12/2023

Multi-company entrepreneurship platform focused on telecommunications, construction, and the oil and gas industries with the following companies:

Great Lakes Communication Corp dba IGL TeleConnect – Spencer, IA 02/2010 to 12/2023 Telecommunications

Developed a comprehensive sourcing and procurement process, encompassing the entire procure-to-pay (P2P) cycle which significantly enhanced operational efficiency by streamlining administrative procedures, fostering clearer communications, and minimizing financial discrepancies.

Orchestrated strategic sourcing, purchasing, and vendor relationship development, culminating in substantial cost savings of over $500,000 within a six-month timeframe that contributed to the organization’s bottom line while ensuring adherence to budgetary constraints.

Acquired and analyzed competitive quotes and terms and conditions from suppliers for routine products and services. Handled onboarding of vendors and related contract management including non-compete, confidentiality, and master service agreements which led to greatly improved quality assurance of input materials.

Led pricing negotiations and analysis for capital asset acquisitions and capital construction projects translating into optimized expenditures.

Negotiated land leases and easements for the placement of communication towers, fiber optics, and advertising signs which directly contributed to maintaining low-cost internet services for customers and maximized profitability while building public relations in the communities served.

Instigated a comprehensive audit of the accounting department and tax code resulting in recapturing $100,000 for the company. Subsequently executed procedural enhancements to curtail unnecessary tax expenditures, thereby diminishing the necessity for tax dollar recapture and augmenting the time value of money.

Led risk reduction efforts to secure lower insurance premiums. This was accomplished through OSHA compliance initiatives including developing and delivering employee safety training, emergency action plans, and a company-wide Safety Data Sheet database. This generated insurance cost savings of 20% for three companies per year, prevented lost time accidents, improved safety for employees, and enhanced team efforts across companies.

Planned and constructed the initial portions of the wireless internet service division in 2004 by constructing the communication towers and installing fiber optics connecting the towers, serving as the backbone of the wireless infrastructure serving 2,200 customers. Responsibilities encompassed land acquisition negotiations, contract drafting, surveying, permitting, SHIPO studies, and contractor coordination culminating in the successful launch of the IGL TeleConnect brand.

Team member of a 12 person team that initiated fiber internet service network expansion launched in 2021 beginning the replacement of fixed wireless services thus modernizing internet services for the customer.

Acted as liaison with attorneys resulting in improved time management for the CEO/owner and completed details of business necessary to stay compliant with laws.

Managed capital asset purchases and maintenance of the company’s fleet resulting in improved life span of assets and minimized unplanned downtime.

Led DOT compliance efforts including driver safety qualification files which minimized liability risk exposure for the company and reduced fines to zero.

Kramer Seamless Gutters dba Custom Cut Gutters – Spencer, IA 02/2019 to 12/2023 Residential and commercial rainwear industry

Led procurement and sourcing implementation to maximize schedule flexibility in and reduce on-hand inventory. This created greater scheduling flexibility in Service Fusion which reduced tension among team members and reduced excess inventory.

Spearheaded risk reduction initiatives with a primary focus on human resource employee safety training and OSHA compliance. Achieved a 20% reduction in insurance costs and successfully averted lost-time accidents through proactive measures and comprehensive safety protocols implemented. Capstone Innovations, Quickline Corp, Circulation Solutions & JD O&G – Spencer, IA 04/2011 to 12/2023 Oil and Gas asset holdings and service companies in Iowa, Texas and Montana

Oversaw operator during drilling, completion, operations, and plugging phases of oil and gas well development to ensure on-time and within budget operations.

Managed lease holdings during acquisition through divestiture diligence remotely in Texas and Montana as a project manager.

Performed all accounting functions including all accounts payable, accounts receivable, and sales tax functions using QuickBooks for four oil and gas entities.

Blue Lakes Ammo – Spencer, IA 05/2016 to 12/2021

Ammunition Manufacturer

Managed the sourcing, procurement, and purchasing functions for ammunition components and packaging ensuring availability of components and quality of input materials.

Led task force for OSHA compliance and safety training for the company’s hazardous work environment reducing the potential for lost time accidents and safe and steady production.

Drove networking efforts at Las Vegas Shot Show resulting in a solid book of contracts for cost-effective and available ammunition components allowing the company to continue manufacturing.

Managed asset liquidation of inventory and machines following business closure maximizing the value recovery for the owners.

Entrusted with the task of addressing uncollectible accounts receivables: Implemented proactive measures including persuasive phone calls and correspondence, resulting in a remarkable 70% recovery rate on previously deemed uncollectible accounts receivable. DIVISION SCHEDULER & PLANNER 04/1993 to 07/2008

RR Donnelley / Perry Judd’s / Heartland Press – Spencer, IA Short-run web printing company

Created customer manufacturing schedules for 186 million units per year facility

Forecasted equipment volume of $32.5 million in sales volume

Developed strategy for reducing set up time for a multi-departmental production in 127,000 sq ft facility

Ensured timely completion of customer products

Conducted daily production meetings to collaborate with a team of 12 colleagues

Balanced company machine workload and crewing with departmental needs

Managed cost center time for maximum efficiency

Expanded equipment capabilities through collaboration with department managers

Minimized labor costs by managing and adjusting workflow details

Improved quality control procedures through Total Quality Management (TQM) principles resulting in a reduction in waste and overproduction of 1% through the plant and reduced customer complaints

Analyzed and planned details of projects to streamline the production process

Collaborated with IT and department managers to write computer programming concepts to minimize errors, inefficiencies, and data entry

EDUCATION

BACHELOR OF ARTS (BA) – ENTREPRENEURSHIP & BUSINESS Graduated 2016 Buena Vista University – Spencer, IA Summa Cum Laude GPA 4.0 ASSOCIATE OF ARTS (AA) –BUSINESS Graduated 2001

Iowa Lakes Community College – Spencer, IA Summa Cum Laude GPA 3.87 Oracle ERP Concepts & Principles 2024

Enterprise Resource Planning ERP Systems 2024

COMMUNITY SERVICE

SPENCER ARCHER TEAM (NASP) – Coach 2015 – Present

GT/RA BULLSEYES TRAP TEAM – Coach 2019 – Present

PHEASANTS FOREVER & DUCKS UNLIMITED - Supporter Volunteer 2019 – Present BUCKRIDGE BOW HUNTERS - Board Member Sec/Treasurer Events Coordinator 1994 – 2005 Procurement Contracts Vendor Management Lease Negotiation Draft Contracts Sales Tax Recovery Workplace Safety Investment Management Draft & Manage Contractual Agreements Landman Trade Shows Accounting Contract Management Asset Management Operations Management Planning and Zoning Permitting Compliance Corporate Books Estate Strategy & Maintenance Microsoft Office Suite: Word, Excel, Outlook, PowerPoint Supply Chain Management English Farming waitressing heavy equipment ERP NetSuite Oracle Service Fusion



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