Job Seeker

Cell: 651-***-****

Email: ad46yb@r.postjobfree.com

Woodbury, MN

KERRY FIRKUS

SUMMARY

Detail and results-oriented Account Coordinating professional with 10+ years of experience in managing complex projects, coordinating full range of operations to deliver forecasted results and maintain consistent business development in competitive, continually evolving landscape. Adept enhancing customer experience by employing service-oriented skills understanding customer desires and providing customized solutions by building loyalty.

EXPERIENCE

PARAMETERS, LTD. - MINNEAPOLIS, MN APR. 22 – DEC. 22

Title: Account Coordinator

Communicate with clients by providing product and service updates exceeding profits by $500,000.

Assisted and prepared presentations by conducting research and evaluating client needs for client meetings as needed.

Provided service call setup for clients with local service warehouse service technicians.

After service call to provide a claim with the commercial furniture provider.

Assist Sales Executive with request for quotes by researching the best option for on going project of commercial furniture.

Contacting commercial furniture dealerships to get discounts, prepare the request for quote for presentation to client for win of a commercial business and current dealership.

SUDDATH RELOCATION - EDEN PRAIRIE, MN MAR. 21 – APR. 22

Title: National Account Coordinator

Coordinated business-to-business corporate interstate moves of corporate employees ensuring seamless operations.

Effective and accurately communicate the status and details of the current corporate employee of location of their household goods.

Work with interstate van line on location of household goods of the corporate employee.

Provide corporate account of the cost of the interstate move, helping to save the corporate employee over $10,000.

HENRICKSEN & CO. MINNEAPOLIS, MN AUG. 13 – SEPT. 20

Title: Senor Account Coordinator/Team Lead

Assisted in providing the best opportunity for win of a government offices with Minnesota’s commerce departments for budgets to help save cost over $25,000.

Setup service of commercial furniture with service partners of local warehouse maintenance personnel.

Filed claims with commercial furniture providers.

Purchased commercial and soft seating using ERP purchasing software.

Highlighted best vendor discounts to Sales Executive for win of new and existing accounts.

Additional Experience

H.B. FULLER CO. VADNAIS HEIGHTS, MN OCT. 03 – JUL 13

Title: Administrative Assistant

Delivered administrative support to four B2B Business Directors and two Territory Sales Managers to streamline business development and execute business plans in assigned market segment Provided pricing support to distributors and resellers to ensure price level's compatibility with market.

Scheduled interviews and organized and setup for business meetings.

SKILLS & ABILITIES

Account Coordination, scheduling, Sales Strategies, Needs assessment, cross training on greeting phone systems, Senior Customer Specialist, Product management, procurement, and expense reduction. Customer retention.

TECHNICAL SKILLS

Microsoft Office Suite AS400 Paylocity SalesForce CAP Workday Calculating Needs Analysis social media Compiling Statistics Paycom Account retention Troubleshooting and problem resolution Phone Systems Customer retention

EDUCATION

Elk River Senior High

Elk River, MN

Some college education at Hennepin Technical College, Brooklyn Park, MN

REFERENCES UPON REQUEST

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