Call Center Talent Acquisition

Adrienne Alexander

*********************@*****.*** 510-***-**** Arlington, TX

SUMMARY

Dedicated professional with 17 years of experience in client-facing roles, seeking a Call Center Agent position. Skilled in reception support, document preparation, and maintaining confidential records. Proficient in Outlook, Word, Excel, and adept at managing high-volume communications.

WORK EXPERIENCE

Adecco Staffing Remote, USA

Out Reach Agent Jan 2024 - Mar 2024

• Successfully executed targeted communication strategies as an Outreach Agent at Adecco Staffing, engaging with potential clients and candidates to expand the company's talent acquisition efforts and strengthen community relations.

North Texas Region

Temporary Caregiver Mar 2021 - Jun 2022

• Provided compassionate care and support to individuals, ensuring their comfort and well-being during the period of employment.

• Assisted with daily living activities, including meal preparation and personal hygiene, to maintain a safe and dignified environment.

Office of the County Counsel County of Alameda Oakland, California Civil Legal Secretary Jun 2005 - Jan 2021

• Prepared legal documents and memos, ensuring accurate communication with external departments.

• Managed court case calendars, coordinating schedules for upcoming hearings and ensuring timely preparation.

• Streamlined document management by implementing a paperless system for closed case files, enhancing confidentiality and efficiency.

• Provided comprehensive administrative support, including transcription, filing, and coordination of attorney meetings.

EDUCATION

Ultimate Medical Academy

Associate Degree, Medical Coding and Billing

Tampa, FL

Active Student

James Logan High School

High School Diploma, General Studies

1996

SKILLS

Recognized for Improving Operational Systems Performance and Processes • Initiative on Critical Problem Solving • Ability to Type 40 WPM • Organizational Skills • Effective Communicator

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