Elideth Gomez

Rivadeneyra

Acquire a position commensurate with my experience and develop my career

to maximize growth potential.

**** ******** ****,

Lot #98.

Powell,TN, 37849.

423-***-****

ad46xl@r.postjobfree.com

EXPERIENCE

Hema Source Inc., Andersonville, TN - Customer Service Representative

November 2021 - PRESENT

● Moving and sorting goods and materials.

● Picking and packing products.

● Labeling and boxing products prior to shipping.

● Continually stocking/unstocking shelves.

● Attending and processing shipments.

● Helping to complete shipments, process and load orders.

● Reading orders and placing them in the proper delivery areas.

● Preventing on-the-job injuries by maintaining safety best practices across all areas of the operation.

● Participating in preventive maintenance activities.

● Coaching and mentoring peers.

● Work closely with vendors and warehouse to pick up and process orders as they come in.

● Pack items, scan barcodes and move packages to the correct location for shipping.

● Inspecting merchandise and products to ensure they right items are not damaged and nothing is missing per order.

● Keeping inventory records.

Answer Financial, Knoxville, TN — Customer Service Rep. January 2017 - April 2018

● Managing large amounts of inbound and outbound calls in a timely manner.

● Following call center “scripts” when handling different topics.

● Identifying customers' needs, clarifying information, researching every issue and providing solutions.

SKILLS

● Strong Work Ethic

● Positive Attitude

● Good Communication

Skills

● Time Management

Abilities

● Problem-Solving Skills

● Teamwork

● Self-Confidence

● Ability to Accept and

Learn From Criticism

● Ability To Work Under

Pressure

● Leadership

● Self-motivated

● Quick Learner

● Loyal

● Responsible

● Multi-Tasking

● Time Management

● Organizational Skills

LANGUAGES

● Spanish

● English

Carlos Insurance Services, Knoxville, TN — Customer Service Representative

November 2016 - December 2017

● Work for different insurance companies and reach out to new and existing clients to sell insurance.

● Call clients and potential clients to grow their customer base.

● Meet with potential clients to get information about their needs and coverage, match insurance policies to their needs and explain the options to customers.

● Make sure policies stay current and make amendments to the policy as life changes.

● Help clients settle any claims on their insurance.

● Having a friendly attitude, strong knowledge of insurance policies and being active in expanding customer bases.

EDUCATION

General Education Development Certificate/ Diploma Walter State Community College, Morristown, TN —

October 12th 2001

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