CURRICULUM VITAE

PERSONAL PROFILE

Name : FOLAMI WAKILAT OLABISI

Phone : +971-*********

Email : ad46wc@r.postjobfree.com

D.O.B : 29yrs

Sex : Female

Marital status : Married

Nationality : Nigerian

Visa Status : Husband Visa

Languages : Fluent English

Location : United Arab Emirates

POSITION: CUSTOMER SERVICE REPRESENTATIVE

OBJECTIVE

A versatile and highly committed individual with an innovative approach to problem solving and extensive experience in a variety of administrative and customer service roles, with sound time management skills, and can handle a large and demanding workload whilst paying great attention to detail and quality standards. Key Skills

. High levels of concentration ensuring accuracy and attention to detail.

. Excellent communication skills both written and verbal.

. Works well under pressure with excellent organization and time management.

. Excellent customer service skills.

. Sound IT and keyboard skills.

EXPERIENCES

PIZZA HUT (KUWAIT FOOD.CO)

UNITED ARAB EMIRATE.

Position: SERVICE CREW/ CASHIER

November 2018- December 2023

. Waited on customers.

. Maintain orderly appearance of register area and supplies stocked.

. Ensure that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer. Maintaining outstanding standards, solid product knowledge and all other aspects of customer service

. Maintain awareness of all promotions and advertisement.

. proper handling of cash and delivery of orders to customers due to COVID-19. EXCELLENT HOTEL SUITES, Lagos Nigeria.

Position: Customer service agent

August 2017-2018

. Greet customers and hold calls.

. Process and verify payments via electronic machine.

. Demonstrate a friendly but professional attitude towards customers.

. Follow company guidelines regarding cash payment policy.

. Build rapport, listen, clarify and manage conversational flow.

. Deliver outstanding service

EDUCATION

BSc in Microbiology Lagos State University.

References

Available on request