Michael Brown

910-***-**** ad46vh@r.postjobfree.com *47 Brenda Dr Jacksonville North Carolina 28546 United States

—www.linkedin.com/in/michael-brown-1541a621

Profile

Accomplished Manager, successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Experience

MANAGER

Sep 2019 - present Lazzara Pizza And Subs, Jacksonville, NC

● Controlled costs and optimized spending via restructuring of budgets labor, capital assets, inventory purchasing and technology upgrades.

● Improved operational planning and business frameworks to enhance resource utilization and reduce waste.

● Evaluated employees' strengths and assigned tasks based upon experience and training.

OWNER/OPERATOR

Jan 2018 - Sep 2020 You See It SIgns And Graphics, Jacksonville, NC

● Managed day-to-day business operations.

● Consulted with customers to assess needs and propose optimal solutions.

● Trained and motivated employees to perform daily business functions. OWNER/OPERATOR

Dec 2000 - Sep 2019 PostalAnnex, Jacksonville, NC

● Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

● Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

● Managed budget implementations, employee reviews, training, schedules and contract negotiations.

● Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

● Managed day-to-day business operations.

● Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

● Maintained up-to-date administrative records to monitor operational conditions.

● Trained and motivated employees to perform daily business functions.

● Enhanced operational efficiency and productivity by managing budgets, Education

East Carolina University, Greenville, NC 1995

Merit America, Washington Graduated in 2022

Skills

Proficient in Microsoft Word, Excel, Pages, Numbers, Quickbooks, CERTIFICATIONS

GOOGLE IT CERTIFICATION

https://coursera.org/share/083dbf9dbe4e91ff73341501eb3d056b

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