ANGELA CARUSO

Davie, FL ***** 954-***-**** ad46ux@r.postjobfree.com

E X E C U T I V E P R O F I L E

Senior-level Strategic Human Resource Executive and Designer of Human Capital Strategy with strong combination of business acumen and HR expertise to effectively deliver a full spectrum of strategic and tactical programs to support business and people objectives. Serve as a trusted advisor to leadership in all matters related to talent development, organizational culture, employee engagement, and strategic planning while maintaining key metrics. Experienced in coaching management to become effective leaders and minimize the company’s risk. Areas of expertise encompass:

Strategic Human Resource Planning Employee Relations/Case Management Organizational Development

Mergers/Acquisitions/Transition Services Workforce Management/Automation Recruitment/Hiring Policies

Talent Development/Succession Planning Executive Coaching/Leadership Development Wellness Programs

Benefits Enrollment/Administration Performance Evaluation/Management Diversity and Inclusion

Compensation, Wage Structure & Payroll HRIS Solutions/Implementation Union Negotiations

Policy Development/Implementation Staff Recognition Programs Cultural Effectiveness SME in Federal, State, and Local employment laws and hiring policies to ensure compliance in labor, HR practices and procedures including EEOC, ADA, COBRA, FMLA, & Workers Compensation with 100% win record against legal disputes. Provide strategic insight into people data, guiding business leaders through workforce planning and creating synergy across the enterprise. Collaborate with peers and clients globally, partner across cross-cultural borders and relate to and interact with individuals at all levels. An inspirational team leader and key member of the management team, highly involved in future business direction. P R O F E S S I O N A L E X P E R I E N C E

ATHENA MEDICAL MANAGEMENT GROUP, LLC. CORAL SPRINGS, FL 07/2021 – 11/2023

Vice President/Chief Human Resources Officer

Recruited as a key member of the executive leadership team by this start-up multi-specialty physician group in fast-growth mode to establish, implement, and drive company culture and organizational strategy in alignment with business goals and objectives. Lead the entire People function including employee relations/engagement; performance management; benefits & compensation; payroll; training & development; legal/compliance; risk management; recruitment, organizational development, and diversity & inclusion. Executive Leadership

• Trusted Adviser and Thought Leader to senior leadership to drive an accountable, performance-based and purpose-driven culture. Develop and roll-out the most effective organizational design to support the critical strategies of the business.

• Partner with leadership across all corporate functions (Finance, Legal, Operations, and IT) to scale a world-class culture and successfully implement strategic and innovative human capital solutions supporting business growth and evolution.

• Provide thoughtful and strategic counsel on managing complex organizational changes through mergers and acquisitions of specialty practices and surgical centers throughout Florida. Human Resource Oversight

• Developed from scratch, and effectively implemented HR programs related to Recruitment; Learning and Organizational Development; and Diversity, Equity & Inclusion to ensure a healthy and vibrant culture; promote collaboration and engagement.

• Relentless focus on capturing and maintaining employee and organizational data to refine and advance HR initiatives. Develop and manage HR data dashboard for real-time assessment and agility in problem solving.

• Implemented all procedures for hiring, terminations, promotions, succession planning, performance reviews, and investigations.

• Advise on industry-specific competitive compensation and rewards programs to assist in attracting and retaining top talent for key opportunities to achieve near and long-term business strategies.

• Created and maintain internal policies, procedures, and audit mechanisms that are compliant with applicable law, including US wage and hour, leave requirements, ADA, and other regulations and standards.

• Develop high-performing teams through coaching, holding leaders accountable, and establishing new ways to enable collaboration. PEDIATRIC ASSOCIATES PLANTATION, FL 08/2006 - 09/2020

VP of Human Resources

Part of the start-up team responsible for establishing and ongoing management of the ever evolving/growing HR department. Led the execution of the corporate HR strategy; employee relations; organizational/leadership development; recruitment & retention; HRIS; compensation/benefits/payroll; training & development, employment law & compliance; workers compensation; wellness programs; and transition services/change management. Hired, trained and mentored a staff of 21 and reported directly to the Board of Directors. (Cont. P2) Résumé of Angela Caruso 954-***-**** ad46ux@r.postjobfree.com Page Two P R O F E S S I O N A L E X P E R I E N C E - ( C O N T I N U E D ) PEDIATRIC ASSOCIATES - (CONTINUED)

Senior Leadership

• Significant member of the Executive Team establishing governance processes of direction and control to ensure that objectives were achieved, risks were managed appropriately and company resources were used responsibly.

• Provided guidance on policy and process decisions that integrate with IT, Human Resources, Benefits, Accounting, Finance, and Tax. Authored, updated and implemented policies and procedures affecting $250MM budgeted payroll.

• Developed the organization's hiring process including: recruitment; interview; selection; employment verification; employee relations investigations; criminal background checks; and onboarding.

• Provided direction and functional support to business units and all company entities in order to ensure their compliance with company payroll policies and procedures. Ensured all payroll processes met audit, legal and compliance tests.

• Integral role in growing the organization from 670 employees to 2000+ employees. HRIS Integration & Deployments

• Executed HR due diligence and provided guidance as it related to any mergers, acquisitions or integration projects ensuring a smooth transition.

• Implemented and upgraded HRIS systems including annual performance management and ATS.

• Oversaw the complete payroll system and software integration process (ADP HR) with biometric clocks for all 37 locations.

• Established and directed payroll internal controls with emphasis on data integrity, data security, compliance, and processes. Compliance/Risk Management/Legal

• Ensured legal compliance by maintaining all applicable state and federal requirements and provided representation at hearings.

• Successful in Wage and Labor Board Audits with 100% compliance and awarded Certificate in all areas of FSLA and IRS, 2018.

• Implemented and increased background screening compliances by deploying a new ATS web-based system and ensuring compliance with EEOC, Gina Act, ADA and ADEA laws.

• Launched and managed the Ethic Compliance Hotline Program to eliminate discrimination, harassment and EEOC risks.

• Reacted immediately to complaints, conducted bulletproof investigations, and prevailed in 100% of all employee labor disputes.

• Reduced unemployment rate significantly with over 96% win rate on all hearings. Leadership & Development

• Developed and conducted Leadership & Management training workshops for over 300 managers including Physicians.

• Designed and delivered web-based employee management self-service tools improving leadership HR engagement. Audits

• Worked with Corporate Finance and Audit teams on financial controls and reporting. Owned the payroll process from start-to-finish.

• Developed and produced effective payroll reporting and metrics to ensure highest quality operations and employee satisfaction. Process Improvement Initiatives

• Served as primary Change Agent for continuous process improvement to maximize internal cost saving, employee productivity improvements, maximize quality and preserve an excellence in employee experience.

• Evaluated and reported overall effectiveness of department through benchmark metrics to identify improvement opportunities, innovate services, apply HR best practices, and leverage technology to improve operations. Benefits Administration/Program Development

• Worked with Executives and Board members to design incentive plans. Redesigned, consolidated, and streamlined all employee benefits programs, with savings of over $1.2MM.

• Empower HR Plan Administrator for a $40MM 401K plan including a supplemental retirement plan.

• Provided various discount to employees in the health plan and rolled out a very unique deductible reimbursement plan which reduced company cost to the premiums yearly. Negotiated annual increases to 5% per year.

• Implemented WOTC Tax Program in 2010 providing over $800,000 tax credits to the organization year to-date.

• Launched an Employee Incentive Program that effectively reduced turnover rate from 40% to 17% despite a highly competitive market.

• Played a key role in working with the internal benefits team and Cigna to implement wellness programs with wellness passports that enhanced employee health and productivity, reduced health-related costs, and created a wellness culture company-wide. AVANTE GROUP, INC. HOLLYWOOD, FL 07/2001 - 08/2005

Corporate HR & Payroll Director

Recruited to manage all aspects of the human resource and payroll functions for 4000 union and non-union employees at 21 skilled nursing homes in 4 states. Responsibilities encompassed new-hire and termination processing, background checks, personnel training and development, employee relations, I-9 documentation, payroll/compensation administration, collective bargaining union agreements and benefits enrollment. Managed staff of 12 and a payroll budget of $100MM. (Cont. P3) Résumé of Angela Caruso 954-***-**** ad46ux@r.postjobfree.com Page Three P R O F E S S I O N A L E X P E R I E N C E - ( C O N T I N U E D ) AVANTE GROUP, INC. - (CONTINUED)

Human Resources

• Developed and administered human resources policies and procedures. Led organizational efforts to drive cost and service improvements through effective HR strategies and programs.

• Maximized HR efficiencies and maintained compliance performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.

• Effectively administered the negotiation, administration, and renewal of employee’s benefits such as medical, dental, vision, life and disability insurance, and retirement.

• Centralized HR, Benefits and Payroll with ADP HRIS saving over $2MM.

• Ensured all operations was in 100% compliance with HR laws, regulations, legal statutes and union agreements.

• Aggressively negotiated new union agreements at 7 union facilities factoring in company profit and operational requirements to achieve favorable outcomes and reflect fair market value.

Payroll

• Effectively managed payroll operations for consolidated and reconciled payroll information for the submission of W2 and 1099 forms, general ledger reconciliation, and budget monitoring.

• Implemented a new automated time & biometric system that reduced time card theft, and improved punch accuracy.

• Maintained high standards of integrity, accountability, transparency and compliance regarding internal policies and procedures, government regulations and agencies, and other external agencies. JAN BELL/MAYOR'S, INC. SUNRISE, FL 02/1996 - 07/2001

Corporate Human Resources & Payroll Manager

Initially hired as a payroll manager and promoted to oversee both HR and payroll functions for over 5000 employees in 467 locations in all states including Puerto Rico for one of the largest retail jewelry companies. Select Highlights

• Developed HR strategy in alignment with business goals. Assessed the current situation and created solutions to meet HR challenges through close collaboration with management, business units and HR partners.

• Ensured compliance and minimized liabilities by advising on changes in state/federal regulations, and employment laws. Led training on compliance, harassment, management and new hire orientation.

• Led a full-scale reorganization and implementation after Janbell acquired Mayors. Implemented ADP system to fully automate all functions, 1999. Brought all recruiting functions to the corporate office improving new hire fill-rate and reducing turnover by 20%.

• Streamlined payroll department through automation from 6 to 3 resulting in 40% improvement in processing. E D U C A T I O N + C E R T I F I C A T I O N S

Bachelor of Science Degree in Hospitality Administration Management, Florida International University, Miami, FL Associate of Arts Degree, Miami Dade College, Miami, FL HRC Certification, HRCI

Certified Internal Investigations, Council on Education and Management, George Washington Certified EEOC Training/FMLA Labor & Employment Law/Healthcare Sources Management/HRIS-ADP/Qgenda P R O F E S S I O N A L M E M B E R S H I P S

Society for Human Resource Management (SHRM)

Medical Group Management Association (MGMA)

American Medical Group Association (AMGA)

HRC/Human Resources Employee Relations/Internal Investigation certified Public Notary

C O M P U T E R S K I L L S

Microsoft Office (Word, Excel, PowerPoint & Outlook); ADP HRIS;ADP Workforce, Qgenda (physicians scheduler); Great Plains; Concur; Health Source, ADP Applicant Tracking System Onboarding, ACHA, background screening systems, and Performance Management.

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