EXECUTIVE SUMMARY

Ambitious and results-oriented General Manager with over Thirty years of experience, creating strategic alliances with organizational leaders to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams.

PROFESSIONAL EXPERIENCE

Sales Consultant(Independent Contractor) 04/2020-Present

Sales Consultant working with small and startup companies in a variety of industries to create their sales and marketing programs. Working with owners I design marketing plans, hire and train marketing staff, and help with implementation of the programs, I am also responsible for hiring and initial training of sales teams.

Ajobstaff, Inc. 09/201*-****** (Staffing)

Branch Manager (Fontana)

Direct all operational aspects including distribution operations, customer service, human resources, administration and sales. Assess local market conditions and identify current and prospective sales opportunities. Develop forecasts, financial objectives and business plans. Meet goals and metrics. Manage budget and allocate funds appropriately. Bring out the best of personnel by providing training, coaching, development and motivation. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Address customer and employee satisfaction issues promptly. Adhere to high ethical standards, and comply with all regulations/applicable laws. Network to improve the presence and reputation of the branch and the company. Stay abreast of competing markets and provide reports on market movement and penetration. Recruit, select and train new employees. Manage a team and ensure results by counseling and disciplining employees; planning and monitoring.

Snelling Staffing Service 03/2013-05/2014

(Staffing)

Senior Business Development Manager

Business developer managing the entire Inland Empire for a well respected 60 year old company.

Sell new business, manage, maintain and service a diverse segment of business. Manage the complete sales cycle, including making initial contact, handle contract negotiations, Handle RFP’s for school districts and local governments. manage installation and set- up process, and provide customer service to ensure customer satisfaction. Work closely with customer base to build relationships to ensure maximum account penetration and customer retention. Within first year accomplishments included:

· Increased new accounts by 37%, while maintaining and expanding existing customer base.

· Increased my branch’s gross margin percentage by 121%.

· Generated and developed over 200 qualified prospects through various tele-prospecting, cold calling, networking and mail campaigns.

Eco-Absorbent Technologies, Inc., Ontario, CA 02/2012-02/2013

(Absorbents)

Senior Business Development Executive

Sole business developer for this entrepreneurial start-up organization. Target markets include direct end users in industries such as petro-chemicals, national distribution partners, and regional dealer / distributor network. Within my first two months, accomplishments included:

· Opened doors with major government and national distributors including Waxie & Safety-Kleen (currently negotiating distribution deals).

· Targeted key local and state government contracts, regional distribution players, including negotiating and closing Shamrock Supply.

· Closed large end user accounts including Clean Harbors & Kenny Strickland.

· Developed over 80 qualified prospects through cold calling, tele-prospecting & networking.

UniFirst Corporation, Ontario CA 04/2011-01/2012

(Uniforms, PPE, Facility Services)

Sales Representative

B-to-B Sales at UniFirst, a leading supplier of uniforms, work wear, facility services and related products to large and small businesses. Manage, maintain, service and sell to a database of over 1,300 businesses, plus prospect for new accounts. Managed the complete sales cycle, including making initial contact, handling price negotiations, managing the installation and set-up process, and providing customer service to ensure satisfaction. Worked closely with customer base to build relationships to ensure retention. Partnered with customers to learn their business and to isolate upsell opportunities.

SPRINT NEXTEL WIRELESS, Riverside CA 11/1999-02/2011

(Senior Account Manager) 2008-2011

Promoted to Major Accounts to further drive and grow core business within existing Sprint Nextel accounts. I was also tasked with providing subject matter expertise on GPS business solutions.

· Managed 125+ existing accounts. Built strong relationships with customers. Counseled, identified and addressed upsell opportunities within account

· Reduced customer operating expenses up to 30% providing rate plan analysis to help manage cost and strengthen customer goodwill.

· Implemented GPS solution for major trucking company resulting in significantly decreased billing time, fuel savings and overtime cost, validated in retained revenue.

(B to B Account Executive) 2004-2008

Focused on providing business to business (B-to-B) account support. Developed new customer base in an assigned geographical area through in person cold calling, tele-prospecting and direct mail. Received numerous awards and recognition for exceeding quotas.

· Increased customer base 20% in assigned area through various cold calling, tele-prospecting and direct mail campaigns. Award for Operational Excellence 2006 and 2008.

· Recognized for achieving 263% net units, 135% gross adds, and 211% increased revenue.

(Indirect National Account Manager) 1999-2004

Managed three major accounts comprising 50 locations. Provided complete product and sales training, sales support, and provided after sale support and training to customers

Managed overall sales and support at all locations.

Created specialized programs to increase sales.

Managed special events at locations to increase brand awareness and sales.

EDCUATION & TRAINING

California State University of Fullerton, Fullerton, CA

Sprint University

Numerous Sales Seminars & Training Sessions (Dale Carnegie)

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