ZAHEER M I

Pune, India

*: ad46sj@r.postjobfree.com : +91-892*-***-***

: https://www.linkedin.com/in/zaheer-inamdar/

CAREER SNAPSHOT

Highly skilled and accomplished professional with over a decade year of extensive experience in the IT sector, specialising in quality assurance, testing, and project management within banking, insurance, e-commerce, and investment domains

Hands-on experience in manual and automated testing, including functional, regression, UAT, and GUI testing, ensuring high-quality software solutions, as well as leveraging expertise in Agile and V-Model methodologies

Proven ability in leading and managing diverse teams, with experience in onshore-offshore coordination, training new QA members, and ensuring team cohesion and productivity

Strong track record in client interaction and requirement gathering, adept at building and maintaining robust client relationships, particularly with major clients like HSBC, Barclays, and TSAH

Skilled in a variety of test management tools (Quality Centre, JIRA, Asana) and familiar with web technologies (ASP, HTML, Core Java) and database systems (Oracle 8i, MS Access)

Demonstrated success in project coordination, risk mitigation, and delivering detailed daily and weekly reports, ensuring project milestones are met and risks are effectively managed

Demonstrated ability to work closely with business analysts, developers, and stakeholders, ensuring alignment of testing strategies with business requirements and project objectives

SKILLSET

Quality Assurance Agile Methodology V-Model Team Leadership Client Relationship Management Manual Testing Automated Testing Functional Testing Regression Testing User Acceptance Testing (UAT) GUI Testing Test Management Tools (Quality Centre, JIRA, Asana) Web Technologies (ASP, HTML, Core Java) Database Management (Oracle 8i, MS Access) Project Coordination Risk Mitigation Cross-Functional Collaboration Onshore-Offshore Model Requirement Gathering Defect Tracking Test Case Development Software Development Lifecycle (SDLC) Software Testing Lifecycle (STLC) Client Communication Team Training and Mentoring Report Generation and Analysis Stakeholder Management

WORK EXPERIENCE

Capita India Ltd - India Senior Quality Assurance Analyst Jun 2021 - Present

Client: TSAH Utmost International, UK Domain: Insurance and Investments Backend Application: I-series based Team Size: 4

Spearheading the design of test scenarios, scripting both high-level and detailed test cases to ensure comprehensive coverage

Playing a pivotal role in understanding and interpreting complex business requirements for the application

Conducting thorough data analysis and preparing accurate test data, enhancing the reliability and relevance of test scenarios

Mapping test cases to specific requirements using ALM, ensuring traceability and alignment with project objectives

Engaging in the clarification and comprehension of new requirements, providing critical insights and understanding to the team

Diligently managing the uploading of requirements, Functional Design Documents (FDD), test conditions, and test cases in ALM

Conducting rigorous peer review of test scenarios crafted by the offshore team, ensuring high standards of quality and accuracy

Successfully securing sign-offs on test designs and execution evidence from business users

Leading comprehensive regression testing to assess the impact of fixes and enhancements

Client: Old Mutual Wealth, UK Domain: Insurance and Investments Mainframe Application: Extranet and TCS BANCS

Team Size: 20 Tools: B@ncs, WL extranet, HP QC ALM

Playing a pivotal role in analysing and comprehending project requirements, expertly managing test estimation processes and developing comprehensive test plans, including creating traceability and test scenario matrices

Leading the creation and meticulous review of test scenarios and cases, as well as successfully presenting test scenarios and matrices to clients for approval

Orchestrating and executing a diverse range of tests (functional, system, API, regression) across various environments

Generating and managing test data to support new enhancements, facilitating practical and relevant testing by the team

Maintaining consistent and detailed daily status reports to the onsite manager

Client: TSAH, UK Domain: Insurance and Investments Mainframe Application: Extranet and TCS BANCS Team Size: 4

Actively coordinating with business analysts to understand project processes, clarify requirements, and discuss estimates, status, and any outstanding issues or concerns

Playing a critical role in analysing requirements and preparing for testing phases

Leading the execution of critical testing phases, including user acceptance and regression testing

Overseeing the daily testing activities of the offshore team

Maintaining a rigorous schedule of daily and weekly reporting on status and execution

IBM India (Through Dynpro) - India Software Quality Assurance Analyst Sep 2018 - Feb 2019

Client: First Abu Dhabi Bank, Dubai Domain: Banking Test Management Tool: JIRA Team Size: 4

Effectively followed and implemented Agile methodologies using JIRA

Authored comprehensive test scenarios and cases, executing them to cover entire release cycles

Prepared and delivered daily status reports to the Quality Assurance Manager, as well as performed various types of testing, including Regression, Smoke, User Acceptance Testing (UAT), and testing of new functionalities

Coordinated closely with onsite teams and business analysts, aligning testing strategies with business requirements

Conducted Webex sessions for knowledge transfer, focusing on CRM modules, to enhance team competence and project continuity, as well as actively participated in Scrum meetings, providing daily updates on tasks

Played a key role in updating regression packs for newly developed modules

Involved in System Integration Testing (SIT) and comprehensive end-to-end testing for mobile applications (Android and iOS) and the CRM portal

Immply India Pvt Ltd - India QA Team Lead Mar 2014 - Mar 2015

Client: Socialannex, USA Domain: Ecommerce Test Management Tool: Asana Team Size: 10

Successfully recruited and screened new QA team members, as well as effectively managed and distributed tasks among team members, prioritising based on daily requirements for both day and night shifts

Conducted comprehensive training for new QAs across various e-commerce modules and products

Prepared and communicated daily and weekly status reports to the Service Delivery Manager (SDM)

Collaborated closely with the US-based client team, managing tasks and handling official activities

Monitored test progress, constantly assessing work assignments and reallocating resources to maintain project momentum and quality, as well as developed and implemented risk mitigation plans to address potential delays

Conducted regular team meetings to ensure all members were updated on project status and peer activities

Instilled leadership qualities in skilled team members and provided targeted guidance to junior resources

Updating the regression pack for newly developed modules and leading various types of testing, including Regression, Smoke, UAT, and testing of new functionalities introduced in the product

PREVIOUS EXPERIENCE

Sysprotech - India Quality Assurance Analyst Oct 2010 - Feb 2014

Capita India Project: Core-Elixir Client: CFS, UK Domain: Insurance Test Management Tool: Quality Centre

OPUSSOFT Project: Global Card Processor Program Client: Ecommlink, USA Domain: Banking (Cards) Test Management Tool: Quality Centre

Quinnox Consultancy Services - India Quality Assurance Analyst Jun 2008 - Jan 2009

BARCLAYS Project: Credit Risk Originations Client: BARCLAYS, UK Domain: Banking (Cards) Test Management Tool: Quality Centre

Freelancer - India IT Consultant Mar 2015 - Sep 2018

CERTIFICATION

ISTQB Certified Tester Foundation Level

EDUCATION

Bachelor of Computer Applications from Karnataka University, India (2002)

End of Résumé

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