Keland Johnson

Carrollton, TX *****

ad46qp@r.postjobfree.com

+1-469-***-****

Authorized to work in the US for any employer

Work Experience

Remote Customer Service Representative

Transamerica - Plano, TX

June 2022 to November 2023

Worked in the New Business customer service department for Transamerica & would help customers who had life insurance policies with issues such as needing to change their face amounts, premiums, helping them understand why individual licenses are needed for agents in separate states, transfer them to underwriters to help with documents & notate on behalf of the agents & insured. Remote Sales Agent

Clearlink - Salt Lake City, UT

May 2020 to May 2022

As a Clearlink Sales Agent I sell many products such as Centurylink internet, DirectTV cable, Dish Network cable, Vivint Home Security & Centurylink home phone. I do inbound and outbound sales at Clearlink and feel very comfortable with both and I’m working remotely at job. Debt Collector/Call Center Agent

Southwest Credit Systems - Carrollton, TX

May 2019 to May 2020

Debt Collector - Call consumers who owe debts to specific companies while taking inbound and outbound calls. Collect payments from consumers and get their accounts out of collections. Team Member/Customer Service

Woot - Carrollton, TX

January 2019 to May 2019

Worked in the customer service department of Woot where we took calls with customers who were buying products through the company.

RGIS Inventory Specialist

RGIS - Abilene, TX

August 2018 to January 2019

At RGIS I did the inventory for products in the store, I scanned & would tally up the total number of products in the store.

Cart Attendant

Target - Lewisville, TX

June 2017 to January 2018

While I worked at Target, I was a cart pusher, cashier & worked in the back with boxing the shipped products.

Team Member/Cashier

Whataburger - Carrollton, TX

November 2014 to July 2015

Education

High school

Hebron High School - Carrollton, TX

August 2013 to June 2017

Skills

• Customer Service

• Inventory Control

• Inventory Clerk

• Call Center (1 year)

• Computer Skills

• Phone Etiquette

• Communication Skills

• Telemarketing

• Cold Calling

• Sales

• Cash Handling

• Computer literacy

• Microsoft Office

• Typing (10+ years)

• CCTV

• Windows

• Customer support

• Copywriting

• Epic

• Data collection

• Accounting

• Accounts payable

• Pivot tables

• B2B

• Outbound Sales

• Inside Sales

• Technical support

• Windows

• Data collection

• Inside sales

• Medical terminology

• Research

Groups

Business Professionals of America

August 2015 to June 2017

Organization I joined in high school where we would engage in competitions that were based in the business, finance & entrepreneurship fields.

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