MM Mariuska Mestril

Hollywood, FL ***** 954-***-**** ad46pg@r.postjobfree.com

PROFESSIONAL

SUMMARY

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

SKILLS Phlebotomy

Medical Terminology

Data Entry

Patient Scheduling

Indirect Patient Care

Patient-Focused Care

Medical Equipment Operation

Patient Care Coordination

Medical Records Management

Patient Assessments

Laboratory Maintenance

WORK HISTORY MEDICAL ASSISTANT AND PHLEBOTOMY 05/2021 to CURRENT Hermann Lange 2500 E Hallandale Beach FL 33009

Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications. Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area. Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Obtained client medical history, medication information, symptoms, and allergies.

Called and faxed pharmacies to submit prescriptions and refills. Collected and documented patient medical information such as blood pressure and weight.

INSURANCE AGENT 02/2019 to 02/2023

Mariuska Mestril Miami, FL

Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.

Built strong relationships with clients through consistent communication and excellent customer service.

Expanded client base by actively prospecting for new business opportunities and generating referrals.

Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations. Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary. Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base. Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.

Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.

Worked closely with other team members to optimize sales strategies and achieve regional goals.

Responded to customer calls swiftly to resolve issues and answer questions.

Monitored changes in insurance industry to stay compliant with relevant laws and regulations.

Obtained underwriting approval by completing application for coverage. PHLEBOTOMY AND DATA ENTRY 10/2007 to 10/2016

Carlos Acosta Miami, FL

Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.

Increased team efficiency by training new data entry clerks on company software, processes, and best practices.

Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.

Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.

Supported various departments with ad hoc data entry requests, enabling them to make informed decisions based on accurate information. Managed large-scale data migration projects, ensuring seamless transition between systems without loss of vital information. Skilled at working independently and collaboratively in a team environment.

Self-motivated, with a strong sense of personal responsibility. Proven ability to learn quickly and adapt to new situations. Worked well in a team setting, providing support and guidance. Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.

Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory. Collaborated with management to improve internal processes and procedures for better workflow optimization.

Reduced incoming call response time by implementing an effective call routing system.

Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly. Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture. Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.

Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.

Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.

Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Completed proper sanitation and cleaning of equipment and work areas between patients.

Centrifuged blood samples as outlined in clinical protocols. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie. Tracked collected specimens by initialing, dating, and noting times of collection.

Used personal protective equipment correctly to protect coworkers and patients.

EDUCATION Clinical Laboratory Specialization in Microbio Science 07/1989 Carlos J Finlay, Havana Cuba

A special degree received in Havana cuba

LANGUAGES English

Professional Working

Spanish

Full Professional

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