Accounts Receivable Outbound Freight
Resume:
Melissa Lowman
Warsaw, IN *****
*****.******@*****.***
• I work in a fast pace environment & enjoy multitasking.
• There is no I in the word Team. I am a huge believer in “The Teamwork makes the Dreamwork”! Authorized to work in the US for any employer
Work Experience
Logistics & Accounts Receivable
Egg Innovations - Warsaw, IN
January 2022 to Present
• Managing inbound and outbound freight lanes
• Scheduling appointments with carriers
• Daily projects with plant manager
• Retrieving orders to process
• Making dock schedule for company
• Working with VP’s on upcoming policy changes
• Processing purchase orders
• Processing bill of Lading
• Farmer Bill of Lading
• Making Bill of Ladings
• Leader of outbound freight
• Leader of negotiation pricing on freight with outside companies
• Trainer of new employees for logistics
• Maintenance of weekly freight costs for the COO
• I am the lead contact for all carrier for inbound and outbound freight
• Making weekly schedule for in-house drivers to pick up eggs at barns
• Leader of dock staff
• I make the outbound daily schedule for dock staff.
• Excel experience
• Sage experience
• Fast typing skills
Loan Processor II & Jr Processor
Annie Mac Home Mortgage - Warsaw, IN
April 2019 to January 2022
• Experience in Encompass
• Strong PC skills with experience in Microsoft office
• FHA, VA, Conventional & USDA knowledge
• Processing from start to finish mortgage loans
• Ordering appraisals
• Ordering title work
• Ordering payoffs
• Ordering existing proof of home owners insurance
• Knowledge of UCS (Universal Credit Services) ordering proof of employment
• Excel experience
• Word experience
• Enjoys working with company that values its team members
• Strong math skills
• Detail Oriented-Quality & Precision focused
• Ability to work independently & handle multiple priorities under stringent timelines
• Ability to work flexible hours
• Receive customer application for loan officer & update with validated information
• Coordinate with different departments to get info needed
• High quality customer service
• Highly responsive to customers requests
• Resolve customer inquires, problems & complaints
• Knowledge of credit underwriting
• Excellent communication skills
• Excellent self starter
• Counsel & advice customers on tax returns, bank statements, the home buying process & other related documents
• Relationship with realtors
• Excellent data entry skills
• Ability to work in a face pace environment
• Good conversational, interpersonal & social skills
• Wanting to learn, grow & succeed
CSR - Customer Service Representative
Lake City Animal Health & Wellness Center - Warsaw, IN January 2016 to April 2020
• Manage customer accounts
• Booked appointments
• Handled emails, inbound calls, and outbound calls
• Inventory
• Operated the cash drawer
• Handled billing issues and order inquiries
• Assisted customers with a warm and professional attitude
• Excellent at multi tasking
• Assisted customers in person
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Resolved payment and order disputes
• Confirmed payments, refunds, etc.
• Experience with handling animals
• Experience with Avimark software
• Vaccine knowledge
• Experience with dog park software, rules & regulations Debt Collection Specialist
Helvey & Associates - Warsaw, IN
September 1999 to May 2009
Collection of past due bills
One on one relationships with customers
Resolving debt issues
Training new employees
Laser Operator
Biomet - Warsaw, IN
September 1997 to January 2000
• Laser etching and Poly laser etching
• Blue print reading
• Laser etching
• Poly laser etching
• Programming laser machines
• Passivation
• Box & Label
• Shrink Wrapping
• Cleaning room
• Inspection
• Blasting
• Experience reading blue prints
• Experience with calipers
• Excellent at meeting deadlines
• Excellent in communication
• Very detailed orientated
• Enjoys to learn new positions
Education
General
Warsaw Community High School - Warsaw, IN
August 1993 to May 1997
Skills
• Customer Service
• Customer Care
• CSR (10+ years)
• Call Center
• Customer Support (10+ years)
• Filing
• Fair Housing Regulations
• Loan Origination
• Escrow
• Cold Calling
• Underwriting
• Credit Analysis
• Account Management
• Mortgage Servicing
• Negotiation
• Microsoft Outlook
• Calibration
• Distributed control systems
• Precision measuring instruments
• Production planning
• Supply Chain
• Tax Experience
• Production Management
Contact this candidate