Christopher Parris

***** *. ****** ***. ******, Arizona 85382 Phone: 480-***-**** E-Mail: ad46o4@r.postjobfree.com

Objective

To obtain a career in patient care where I can collaborate with my staff to bring the company to peak capabilities. I am a performance driven individual who is ready to become part of a strong team to grow and learn from great individuals and become a great company asset. I use strong communication and multitasking skills to grow in my field of work constantly, I look forward to speaking with you and possibly working together in the near future.

Experience

Oracle Corporation - Technical Support III Team Lead – Phx October 2018 – Present

Full client care start to finish in an inbound call center environment. Gather all customer information of customer and issue with resolution of said issue with customer on live call with live solutions.

led subcontractor webinar host to introduce new users to our system. Full system knowledge is essential in this role to provide customers with correct information on any possible question asked on the system or its interworking’s

Assist with any team issues on current calls as team play is a vital role in full customer care.

Proficient in many different software’s to be able to provide customer with vital solutions to issues they encounter on an everyday basis.

Ensure knowledge of product able to be retained by connecting agent or user to be able to navigate the system successfully on their own for future use.

Bank of America Mortgage Loan Officer December 2017 – October 2018

Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.

Professional and effective interpersonal skills. Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending, with the ability to manage heavy Pipelines of 50 plus loans.

Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, as well as complying with all Federal and State compliance policies and adhering to HMDA requirements.

Knowledge of conventional and/or government guidelines FHA and HUD VA

Strong computer skills including MS applications and previous experience utilizing laptop technology for communication purposes including accessing rate, credit and loan status information

Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously

Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences

Ability to analyze and comprehend complex financial data and provide financial alternatives.

Self-motivated and highly organized employee with the ability to prioritize tasks given to produce most efficiently throughout the workday.

Dignity Health Plastics and Specialty Orthopedics 2015 - December 2017

Proficient in developing SOPs in preparation and commercialization of office practices and employee management. Currently have staff in compliance with all HIPPA OSHA and DHS guidelines.

Manage all HR staffing, office training schedules, staff scheduling and vacation and sick coverage.

Hold monthly financial meetings to ensure the office is on track to reach all goals set by hospital controllers and physicians

Monthly marketing meetings to ensure our name is in the community to ensure referrals from the community and outside physicians and therapists alike keeping a great working relationship from any possible referral source.

Orthopedic office lead manager working with all physicians certified physician assistants and office staff. Complete patient care from when they show up until they leave the premises.

Rooming patients, health history input, family history, ICD-9 and ICD-10 coding, charge input with diagnosis, physical therapy orders with diagnosis, lab orders with diagnosis, assist in all in office procedures, such as wound dehiscence, PRP injections, exertional compartment testing, pin removal, KT-1000.

I excel in all casting which includes and would love to show if needed short arm cast, long arm cast, thumb Spica cast, short leg cast, long leg cast, PTB casts, Munster casts, pediatric casting, club foot casting, toe plate casting, weight bearing casting, hip Spica casts, you name it I can do it. Injection and IV trained.

Excel in Microsoft and Macintosh programs, MDMA office system, GE Centricity office system, Smil PACS system, Simon Medical PACS system, Allscripts operating system.

ImPACT testing baseline and post-concussion score trained.

MLB physicals, ASU physicals, community college coverage, valley wide high school physicals and football coverage roughly 40 schools.

The Orthopedic Clinic Association 2010 - 2015

Orthopedic assistant for Dr. Anikar Chhabra MD MS. Arizona State University orthopedic surgeon. Complete patient care from when they show up until they leave the premises.

Rooming patients, health history input, family history, ICD-9 coding, charge input with diagnosis, physical therapy orders with diagnosis, lab orders with diagnosis, assist in all in office procedures, such as wound dehiscence, PRP injections, exertional compartment testing, pin removal, KT-1000.

I excel in all casting which includes and would love to show if needed short arm cast, long arm cast, thumb Spica cast, short leg cast, long leg cast, PTB casts, Munster casts, pediatric casting, club foot casting, toe plate casting, weight bearing casting, hip Spica casts, you name it I can do it.

Excel in Microsoft and Macintosh programs, MDMA office system, GE Centricity office system, Smil PACS system, Simon Medical PACSsystem.

ImPACT testing baseline and post concussion.

MLB physicals, ASU physicals, community college coverage, valley wide high school physicals and football coverage roughly 40 schools.

CORE Institute 2005 - 2009

Durable Medial Equipment supervisor / Orthotist

Oversee five offices and 10 employees making sure the highest standards of training on casting and product knowledge are met by our employees to give complete comprehensive care to our patients.

Employee schedules training on new products, vendor pricing and quality of product testing, waterproof GORE-TEX clinical research, inventory tracking, inventory level adjustments to lower clinical costs and limit inventory on hand.

Travel between two clinical sites per day doing custom brace fitting measuring and patient education along with any casting training or help needed at each clinical site.

Routinely in the OR with Dr. Wade Schrader when he needed assistance with pediatric hip spica casts. Approximately one hip spica cast per week.

All management duties at each office clinical coverage, taking sick call, opening and closing offices, positive and negative patient feedback, hiring of employees and wishing them well on future endeavors.

Education

Arizona State University 2008-2010

Associates degree transferred from Yavapai Community College and Mesa Community College, undergraduate studies in psychology with an emphasis in sports psychology to understand the mind and working of athletes in pressure and non pressuresituations. Study and oversee athletic care and the psychological effects before and after injuries also during recovery.

Aliquam dapibus.

Long Technical College / Kaplan College 2004-2005

Answering telephones, greeting patients, calling in prescriptions to a pharmacy, scheduling appointments, taking medical histories, recording vital signs, preparing patients, assisting the physician during examinations, collecting and preparing laboratory specimens, performing basic laboratory tests, sterilizing medical instruments, instructing patients about medications and special diets, preparing and administering medications as directed by a physician, authorizing drug refills as directed, drawing blood, preparing patients for x-rays, taking electrocardiograms, removing sutures, and changing dressings. Instruction occurs in some combination of classroom, laboratory, digital, practicum, or clinical settings. Out-of-class work is required in this program.

Skills

Suturing, suture removal, staple application and removal, external pin removal from fractures, casting expert, PACS system proficient of many types, answering telephones, management skills, employee schedules, OR assisting, DME expert, MDMA office system proficient, GE Centricity proficient, PC and Macintosh skills, sports injury recognition, involved in ImPACT test readings, greeting patients, calling in prescriptions to a pharmacy, scheduling appointments, taking medical histories, recording vital signs, preparing patients, assisting the physician during examinations, collecting and preparing laboratory specimens, performing basic laboratory tests, sterilizing medical instruments, instructing patients about medications and special diets, preparing and administering medications as directed by a physician, authorizing drug refills as directed, drawing blood, preparing patients for x-rays, taking electrocardiograms, removing sutures, and changing dressings. Instruction occurs in some combination of classroom, laboratory, digital, and on site job training.

References available immediately upon request.

C. Parris

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