Customer Service Assistant Manager
Resume:
Damia Johnson
Detroit, MI *****
**************@*****.***
Work Experience
Customer Service Agent (CSA)
City of Detroit DDOT - Detroit, MI
May 2023 to Present
Gilbert terminal
Clean,refuel, check and park busses in a timely manner Assistant Manager
Citi Trends - Detroit, MI
February 2023 to May 2023
1. Experience in retail management.
2. Leadership and organization.
3. Supervising, training and motivating employees. 4. Recruiting skills.
5. Communication skills.
6. Problem-solving skills.
7. Scheduling abilities.
8. Open and close store
9. Counting cash
10. Cmm for layaway
Preloader
UPS - Detroit, MI
November 2022 to January 2023
Preload ups trucks in numeric order for delivery
Cashier/Sales Associate
Meijer - Detroit, MI
September 2022 to January 2023
Receive payment by cash, check, credit cards
Answer customers' questions
Help customers find the location of products.
Issue receipts, refunds, credits, or change due to customers Greet customers entering establishments.
Assistant Manager
A Bit of Everything - Troy, MI
December 2016 to January 2023
Assisting the general manager in organizing, planning and implementing strategy. Coordinating day-to-day operations.
Ensuring that company guidelines are followed.
Setting up and organizing schedules
Training employees
Production Worker
FCA Chrysler Automobiles - Detroit, MI
August 2021 to October 2022
Build cars
Packer
Amazon Warehouse - Romulus, MI
November 2019 to October 2021
Packing and scanning orders with labels
Picking orders in a timely order
Housekeeping
DETROIT YACHT CLUB - Detroit, MI
May 2021 to July 2021
Cleaning 5 rooms
Keep storage areas and carts well-stocked, clean, and tiddy linens, towels, toilet items, and cleaning supplies, we used wheeled carts.
Clean rooms, hallways, lobbies, lounges, restrooms, elevators, stairways, locker rooms, and pool rooms and set up fo events
Such as weddings and birthdays
Housekeeping
ENTech Solutions - Troy, MI
October 2020 to April 2021
Cleaning 15 rooms
Kept storage areas and carts well-stocked, clean, and tidy Clean rooms, hallways, lobbies, lounges, restrooms, elevators, stairways, locker rooms, and other work areas
Direct Care Worker
Excelsior home inc - Detroit, MI
January 2014 to June 2016
Care of 11 men (overnight stay )
Cook by menu,clean rooms,wash clothes
Medication
Book appointments
Education
High school diploma
Northwestern High School - Detroit, MI
September 1999 to June 2002
Skills
• Hotel experience
• Restaurant experience
• Food safety
• Cash handling
• Food handling
• Customer service
• Food preparation
• Customer service
• Leadership
• Cashiering
• Serving
• Food service
• Sales
• Retail Management
• Store Management Experience
• Assistant Manager Experience
• Cleaning Experience
• Management
• Customer service
• Supervising experience
• Cleaning
• Childcare
• Hospitality
• Security
• Driving
• Housekeeping
• Patient observation
• Food handling
• Serving
• Cash handling
• Leadership
• Cash register
• Restaurant experience
• Hotel experience
• Patient care
• Caregiving
• Senior care
• Cooking
Certifications and Licenses
Driver's License
May 2023 to September 2025
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