Customer Service Retail Operations
Resume:
Amina Chamiago
Phone: 905-***-**** Email: ************@*****.***
Objective: Seeking a position as a Cashier, Customer Service Representative, or Sales Associate, using experience and skills in customer service and retail operations to contribute effectively to the team and provide exceptional service to customers.
Summary of Skills
3 years of experience in customer service, cashiering, and retail operations.
Proficient in customer service and retail operations within a self-managed environment.
Excellent communication and interpersonal skills for maintaining good relationships.
Proven leadership experience with solid planning and organizational skills, consistently delivering accurate results.
Highly organized, thrive in fast-paced environments, and excel under pressure to meet deadlines.
Effective team player with the ability to work independently with minimal supervision.
Hardworking, punctual, and reliable individual with a track record of task accomplishment.
Computer skills such as Ms word, Excel and internet. Work Experience
Cashier march 2021 – February 2024
Self employment(Clothes Store), Tanzania
Customer Service
Leased and managed a retail store, overseeing daily operation such as opening and closing of the store.
Managed inventory and ordered retail stock to meet customer demand.
Provided excellent customer service, ensuring customer satisfaction, and resolving issues.
Assisted customers with inquiries, product selection, and resolving issues to enhance their shopping experience.
Operated a cash register efficiently, processed transactions accurately, and handled cash with integrity.
Implemented pricing strategies, including markup pricing and promotional activities to drive sales and maximize profits.
Established and maintained positive relationships with customers, suppliers, and stakeholders to support business growth.
Packaged customer purchases, stocked shelves, and marked prices on shelves and products for easy visibility.
Maintained a clean and organized store environment, promoting a positive image and ensuring customer safety.
Education
Bachelor of Laws (LLB) November 2020
Tumaini University Dar es Salaam, Tanzania
References Available Upon Request
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