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Customer Service Support Specialist

Location:
Greenville, NC
Posted:
April 22, 2024

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Resume:

Ramie Dorvilus

Greenville, NC *****

ad46lh@r.postjobfree.com

+1-252-***-****

Authorized to work in the US for any employer

Work Experience

Front of House team member

Chick Fil A - Wilson, Nc

March 2024 to present

• welcome & greet guests

•take and prepare customer orders in either the front counter or drive-thru

•maintain cleanliness in the counter and dining room

• observe health and sanitation guidelines

•ensure each guest leaves with a smile

Tech Support Specialist

Focus Services - Greenville, NC

July 2023 to March 2024

Providing technical support to customers with internet, television, and phone services. Telesales Representative

Victra Authorized Retailer - Greenville, NC

October 2021 to February 2023

Telesales Sales Representative

• Provide world-class customer service care

• Increase sales and business for assigned accounts

• Did close to 15 cold calls on a daily basis

• Learn how to schedule appointments for assigned accounts

• Did a lot of prospecting

• Display proficiency with Excel and basic computer skills

• Continually multi-task with multiple windows/programs

• Occasionally speak with assigned account representatives on customer behalf

• Communicate effectively

• Maintain a working relationship with all internal partners

• At all times maintain a secured work area and protect consumer information in a paperless and outside device-free environment

• Brand Ambassador

• Other job-related duties as assigned by your manager Staples Sales Associate

Staples - Wilson, NC

March 2021 to September 2021

• Issue receipts, refunds, credits, or change due to customers.

• Answer customers' questions by telephone or in person about merchandise and advise customers on merchandise selection.

• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise, and mark prices on shelves and items.

• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and

promote sales.

Acosta Sales and Marketing

Acosta - Greenville, NC

September 2020 to February 2021

Help manufacturers get their products on store shelves and sold in grocery stores and other retailers Education

Associate in Biology

Pitt Community College - Greenville, NC

January 2020 to Present

High school diploma in High school

Junius H. Rose High School - Greenville, NC

August 2017 to June 2019

Skills

● Inside sales

● Marketing

● Outside sales

● Negotiation

● Cold calling

● Sales management

● Communication skills

● Retail Sales

● Customer Service

● Computer skills

● Time management

● Cash handling

● Product demos

● Call center

● Listening skills



Contact this candidate