RAFAEL RODRIGUEZ

raffodriguez****

loud.com 763-***-**** Minneapolis, MN 55401

Summary

Proficient Tire Technician with excellent customer relations and contlict management skills, as well as proven skills

in working with different vehicle components. Familiar with performing quick and efficient work to meet challenging,

daily demands. Bringing 4 years of related experience and looking for a permanent role with room for advancement.

Skills

© Brake repairs © Team building

© Rotation and balancing © Maintenance & repair

Alignments knowledge * Problem resolution

© Tire mounting Basie math

© Troubleshooting abilities © Customer service

© Good work ethic Active listening

‘Team management

Experience

Tires For Less - Minnesota Usa Fridley, MN

‘Tire Technician

11/2018 = Current

Jack Link's Minong, WI

Operations Manager

08/2015 - 09/2018

Education and Training

Highland Park High School Saint Paul, MN

Basic

06/2004

‘Mount, balance, & install ties anywhere from 16ins to 30 inchs

Performed tire rotations, mounts and balancing on vehicles.

Diagnosed and repaired tire and rim issues.

‘Changed and rotated tires for customers to provide safety and

‘maximize customer service rankings.

Inspected and organized tire inventories while performing routine

stock assessments.

Planned work and determined appropriate tools and equipment

Checked vehicle for leaks and topped off fluids.

Inflated ties to prescribed PSI to meet load requirements,

Used tools, parts and equipment to maintain and repair customer

tires,

Directed day-to-day operations by spearheading implementation

of short-term and long-term strategies to achieve business plan

and profitability goals

‘Managed scheduling, training and inventory control

Planned delivery routing, team workflows and promotional

initiatives.

Published customer satisfaction results from feedback forms and

correspondence.

Motivated and evaluated ps

and goal achievement.

nnel for performance improvement

Collaborated with team leaders on quality audits.

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