Customer Service Mental Health
Resume:
Kenayde Lampros
720-***-****. ad46h7@r.postjobfree.com
Work Experience
Manufacturing Technician, Biomerieux
June 2023-Present
Salt Lake City, UT
●Responsible for manufacturing products efficiently, safely and according to standard.
●Maintains cleanliness and organization of product area.
●Operate equipment according to company standard.
Psych Tech, Utah Valley Hospital
February 2022- June 2023
Provo, UT
●Provided care to inpatient psychiatric patients under the direction of the nurses.
●CPR qualified.
●Worked one-on-one with patients gathering vitals and treatment plans.
●Learned extensive knowledge of various mental health diagnoses and psychotropic medications.
●Contains good social, verbal and documentation abilities.
Microbiology Laboratory Technician, CTLA Testing Laboratories
June 2022-January 2023
Springville, UT
●Collected and diluted samples using pipettes and sterile technique.
●Maintained daily work logs and quality control.
●In charge of upkeep of lab sterilization conditions including an autoclave.
●Worked with gram staining, plating cultures and keeping track of incubation.
Waitress, Olive Garden
May 2020-December 2021
Provo, UT
●Provided exceptional customer service to multiple tables at a time.
●Multi-tasked receiving multiple guests’ orders.
●Quickly and smoothly resolved any conflicts that arose.
Waitress, Los Hermanos
January 2020-May 2020
Orem, UT
●Help patrons select food and beverages by presenting a menu; offering specialty drinks; suggesting courses; explaining the chef's specialties; answering food preparation questions.
●Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
●Respond to additional patron requirements by inquiring of needs; observing dining process.
●Identify food orders.
●Bussed tables after patrons had left.
Cashier, Safeway
November 2020-January 2021
Monument, CO
●Provided a friendly, bubbly personality when checking out customers.
●Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
●Resolves customer issues and answers questions.
●Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
●Contributes to team effort by accomplishing related results as needed.
Cashier/Warehouse Associate, Walmart
June 2020-November 2020
Monument, CO & Orem, UT
●Started as a cashier, provides a positive customer experience with fair, friendly, and courteous service.
●Currently stocking, Maintains a clean, neat, and member-ready area.
●Promptly unloads trucks and deliveries.
●Maintains inventory of supplies. Orders and restocks as needed to ensure availability for customers.
●Assists fellow associates as needed throughout the store.
●Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.
●Engages with customers and helps them find what they need with a positive attitude.
Missionary, The Church of Jesus Christ of Latter Day Saints
Dec 2018-June 2020
Belgium/Netherlands
●Close to seven thousand,five hundred hours of volunteer service specifically in the Belgium and Netherlands local communities.
●This included volunteering at food banks, homeless/refugee shelters, clothing donation centers,the boy scouts, and teaching people English.
●Can communicate in the Dutch/Flemish language.
●Proselytize to the Dutch and Belgian people through a friendly and inviting personality and much knowledge on the various subjects accounting accurately.
●Responsible for achieving set goals of increasing productivity of community service, teaching, and reporting.
Lifeguard, YMCA
Sep 2018-Dec 2018
Monument, CO
●Promoted a safe and interactive environment for club clients and members. Kept Watch over swimmers to ensure safety and fast response when distress situations arose.
●Certified by American Red Cross in first aid procedures including CPR and AED to address injuries.
Online Fulfillment Associate, Nordstrom
June 2018-Aug 2018
Broomfield, CO
●Met all customer call guidelines including service levels, handle time and productivity.
●Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
●Found items and clothing within the store and made them presentable for packaging and shipping.
Hostess, Lazydog Restaurant and Bar
May 2018- Aug 2018
Westminster, CO
●Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
●Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
●Cultivated positive guest relations by managing information and orchestrating speedy seating.
●Provided a happy and enthusiastic customer service when greeting and seating guests.
Sales Associate, Gymboree
Jan 2017- Jan 2018
Westminster, CO
●Engaged customers using well-honed interpersonal and people skills to determine best fit needs and preferences.
●Kept showroom and sales floor clean and well-organized
Education
Utah Valley University
Bachelor of Science, Biology
Aug 2020-Dec 2022
Peak to Peak Charter School
High school Diploma
Graduated 2017
References
Victoria Steinkuehler
YMCA
Former coworker
ad46h7@r.postjobfree.com 480-***-****
Justin Tate
Olive Garden
General Manager
Ricky Torres
Safeway
Manager/Supervisor
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