Chamora Cary

Cook/customer service

Clinton, MS

ad46h3@r.postjobfree.com

+1-769-***-****

Courteous and proactive individual with 6 years of experience as a dependable customer service representative. Known for determining customers' needs and providing effective solutions. Customer service representative with experience in providing information regarding products, taking orders, updating customer accounts, and handling complaints effectively.

Work Experience

Flex Pac Operator

Levi Strauss - Madison, MS

January 2023 to Present

1. Sorting clothes

2. Packing clothes

3. Shipping different department clothes pack to their specific needs and wants 4. Operating assembly line

5. Operating forklifts

Technical Support

Continuum Global Solutions - El Paso, TX

January 2021 to Present

• Cox cable technical support

• Cox technical trainer

1. Responsible for taking Cox cable technical support calls assisting in the deescalate department and training the new hires.

2. Responsible for handling many systems dealing with PC 3. Responsible for sometimes handling as many as 30 agent at one time Cook

Chevron - Bolton, MS

September 2019 to February 2021

• Cook all breakfast enough

• Cook all lunch

• Clean kitchen

• Keep food stock during all rush

Handyman Services

Handy Dandy Professional Services - Long Beach, CA October 2018 to February 2019

1. Repaired any house hold items

2. Paint

3. Minor store repairs

4. Any house hold items needed installation

Retention Specialist

Nexxlinx - Duluth, GA

May 2016 to May 2018

Answered questions regarding products, services, warranties, and terms of sale. Reached out to customers via phone and verified account information.

Resolved problems with products and services by listening to complaints, determining the problem, selecting the best solution, and following up to ensure the resolution was effective. Reviewed, modified, updated, and canceled accounts. Took payment information and conducted transactions. Utilized computer programs and applications to accommodate high call volumes.

Technical Advisor

Concentrix - Norcross, GA

April 2015 to March 2016

Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.

Evaluated the customers' needs and provided service options to meet their requirements. Followed up with customers ensuring their satisfaction with their purchases.

Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments. Acknowledged customer issues and resolved their problems quickly and efficiently. Assistant Manager

KFC - Snellville, GA

June 2014 to April 2015

Conducted regular staff performance reviews.

Demonstrated effective skills in safe food handling and conducted workshops with staff to promote cleanliness and safety in the kitchen. Led a restaurant to see increases in sales by committing to food quality, top service and effective promotion.

Encouraged a positive work environment by advocating open communication and respect.

Elevated the guest experience by spending time focusing on top quality food, service and a pleasing atmosphere.

Education

High School Diploma

Shiloh High School - Snellville, GA

June 2014

Skills

• Data entry (Less than 1 year)

• Customer Service Skills (6 years)

• Food Handling (5 years)

• Assistant Manager Experience

• Food Preparation

• Food Safety

• Kitchen Experience

• Handyman (2 years)

• Meal Preparation

• Busser

• Kitchen Management Experience

• Cooking

• Drywall

• Store Management Experience

• Cleaning Experience

• Customer service

• Technical support

• Typing

• VPN

• Sales

Additional Information

Skills Exceptional communication Gathering information about products

Establishing strong customer Data entry

relationships

Performing financial

transactions

Exceptional communication

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