D'Antionette Johnson
Franklinton, NC ***** 919-***-**** *************@*****.***
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Skills
Diagnostic Testing
Verbal Communication
Clinical Documentation
Medical Equipment Operation
HIPAA Compliance
Insurance Verification
Electronic Medical Records
Experience
ONSITE MEDICAL REPRESENTATIVE 01/2023 - Current
Revco Solutions - Durham, NC
Assisted in coordinating patient care services and support with physicians, nurses, and other healthcare providers. Provided onsite medical consultations to patients as needed. Educated patients on preventive health maintenance techniques such as diet, exercise, hygiene. HOME HEALTH CNA 08/2018 - 11/2022
Bayda home health care - Raleigh, NC
Assisted patients with daily living activities, such as bathing, dressing, grooming and toileting. Observed changes in condition or behavior of the patient and reported it to the supervisor or case manager immediately.
Reported any incidents or accidents that occur while providing care to the appropriate authority immediately. CLEAN ROOM TECHNICIAN 02/2015 - 09/2019
Apogee Medical - Youngsville, NC
Performed daily cleaning and disinfecting of the cleanroom environment according to standard operating procedures.
Checked, calibrated and maintained cleanroom equipment such as laminar flow benches, HEPA filters, glove boxes and other ancillary equipment.
Identified areas for improvement within the facility's quality system to ensure ongoing compliance with regulatory standards.
Education and Training
Vance-Granville Community College - Henderson, NC GED 06/2009
Vance-Granville Community College - Henderson, NC Associate of Applied Science Nursing
Certifications
CPR Certification CPR Foundation 2023-2025
References
References available upon request.