TWINKLE POTHULA
BREAKFAST ATTENDANT & FRONT DESK
CONTACT OBJECTIVE
**************@*****.***
Detail-oriented and customer-focused professional seeking a position as a Front Desk and Breakfast Attendant. Leveraging hands-on experience in hospitality, particularly in guest services and breakfast operations, with proficient knowledge. Eager to contribute to the efficient and seamless operations of a reputable establishment.
SKILLS EXPERIENCE
• Excellent
communication and
interpersonal skills.
• Strong customer
service skills
• Detail-oriented and
organized.
• Ability to work
efficiently in a fast-
paced environment.
• Team player with a
positive attitude
• Food safety and
sanitation knowledge
Holiday Inn & Suites, Nall Ave
Front Desk and Breakfast Attendant
• Greeted guests warmly upon arrival, providing
exemplary customer service and addressing inquiries promptly and professionally.
• Efficiently managed guest check-ins and check-outs, ensuring accuracy in reservations and billing
procedures.
• Handled guest requests and concerns promptly,
ensuring satisfaction and resolving issues to maintain high levels of guest satisfaction.
• Maintained cleanliness and organization of the front desk area, ensuring a welcoming environment for
guests.
• Prepared and served breakfast items according to brand standards, always ensuring food safety and
quality.
• Managed inventory and restocked breakfast items as needed, minimizing waste and ensuring availability for guests.
• Collaborated with team members to ensure smooth
breakfast operations and assist in other areas of the hotel as needed.
EDUCATION
Southeast Missouri State
University, MO
Bachelors in computer
science engineering
GPA 3.67