Operations Specialist

Rita G Atkins-Jenkins

**** ********** *****, ***. ***

Waldorf, Maryland 20602-4149 United States

Mobile: 240-***-****

Email: ******************@*****.***

Work Experience:

Operations Specialist

YKnot, Inc

4690 Prestancia Place

Saint Charles, MD

10/2022 - 12/2023

Hours per week: 20

Duties, Accomplishments and Related Skills:

- Schedule and reserve 10 college tours including within the North Carolina and Virginia areas. Including, reserving hotel stay, bus transportation, and Busch gardens trip.

- Created mailing labels to send county officials information on the YKnot Inc program in the Microsoft Word

- Ensured all students were sent YKnot program offer letters successfully via email and mail

- Kept record of all students in YKnot program electronically via Microsoft Excel

- Assist with preparing annual Gala including contact caterers,

- Briefed Executive Director/Founder on weekly basis on updates regarding upcoming events or issues that may arise.

- Managed grant program by researching non profit grants for funding on a daily basis.

- Kept track of all grants including status, type of project, submission dates, and the amount awarded, and contact info for each grant via Microsoft Excel and sent to executive director for final approval.

Administrative Assistant

Community Support Systems

14070 Brandywine Road

Brandywine, MD

1/2020 - 10/2022

Hours per week: 20

Duties, Accomplishments and Related Skills:

- Drafted and mailed out letters to previous attendees on if children will participate in the "Toys for Tots" annual giveaway.

- Assist clients with filling out utility and rent/mortgage assistance applications.

- Managed application filing system by retrieving, coping, and filing clients drivers license, social security card, and most recent utility bill, rental lease, late/cut off notice, applications etc.

- Determined whether clients were found eligible for assistance. Directed ineligible clients to alternative assistance programs within the state of Maryland.

- Answered phones, retrieve messages, logged all in-person visitors in log book and Microsoft excel.

- Provided excellent customer service to clients, individuals seeking assistance, and business stakeholders.

Supervisor: Ethel Sheppard- Powell 240-***-****)

Okay to contact this Supervisor: Yes

Education:

Bladensburg Senior High School Bladensburg, MD United States

High school diploma or equivalent 1979

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