Danetria Taylor

Washington, DC 202-***-****

ad46ca@r.postjobfree.com

I have maintained many skills in highly skilled in greeting guests in a courteous and professional manner, and well versed in managing busy multiple-line switchboard with queues and a paging system. I have adept at giving accurate and detailed information to visitors and callers. Also able to handle demanding clients tactfully. I am expert user of MS Word, Excel, and Outlook. I am extremely capable of keeping reception area clean and organized. I am an expert in ordering, receiving and maintaining office supplies, using a CRM software system to provide customers with exceptional services, collecting and delivering internal mail, organizing shipments, and handling emails. I have the ability to provide general office admin support. I have proven to be a team player in a fast paced environment. I'm a dependable hardworking Individual with high leveled experience in a fast paced environment and also remaining calm in difficult situations. Problem solver to the best of my ability's while multitasking any task given to me with a strong work ethic.

Authorized to work in the US for any employer

Work Experience

UPS Lead Supervisor

UPS – Largo, MD

November 2019 to September 2022

Manages, plans, organizes, and directs all employees assigned to them

Manages and implements security and loss prevention procedures

Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines

Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets

Works with Central Dispatch to develop a line haul plan to effectively and efficiently move freight to destinations within Company service standards

Schedules employees in accordance with hours planning, the company’s run bid process, and service requirements

Personal Shopper/Sales Associate

Safeway - Washington, DC May 2016 to April 2019

Provide advice, guidance, and buying services to customers. I have an advanced knowledge of products, trends, and services, and become trusted consultants for each customer.

Unarmed Security Officer

Metro One LPSG - Washington, DC

February 2014 to May 2016

•Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

•Maintains environment by monitoring and setting building and equipment controls.

•Maintains organization's stability and reputation by complying with legal requirements.

Cashier/Sales Associate

New York & Company - Tysons Corner, VA

April 2012 to January 2014

•Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

•Operating cash registers, managing financial transactions, and balancing drawers.

•In directing customers to merchandise within the store.

•Increasing in store sales.

•Superior product knowledge.

•Maintaining an orderly appearance throughout the sales floor.

•Introducing promotions and opportunities to customers.

•Cross-selling products to increase purchase amounts.

Education

High school Diploma

Luke C. Moore Academy Senior High School

Skills

•Microsoft Office Experienced (6 years)

•Customer Service (7 years)

•Unarmed Security (2 years)

•Unarmed Security (2 years)

•Retail Sales (2 years)

•Retail Sales (2 years)

•Retail Sales (2 years)

Additional Information

•Communication.

•Ability to Work under Pressure.

•Decision Making.

•Time Management. • Self-motivation.

•Conflict Resolution.

•Leadership.

•Adaptability.

Contact this candidate