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Real Estate Customer Service

Location:
Toms River, NJ
Posted:
April 21, 2024

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Resume:

Christine Barillari

Toms River, NJ

ad46ay@r.postjobfree.com • (732) 330–8036

Highly motivated and results-oriented professional with a diverse background in exceeding customer expectations across multiple industries, including recruitment, real estate, construction, and retail leadership. Leveraging strong communication and interpersonal skills, I excel at building rapport with clients, providing personalized guidance to address their unique needs, and fostering long-term relationships. My customer-centric approach ensures positive experiences and fosters brand loyalty.

Goodwin Recruiting, Manchester, NH (Remote) 2022-Present

Sr. Recruiting Partner

Proficient in all aspects of full-cycle recruiting, including job ad placement, interviewing, vetting, appointment coordination, and offer negotiation

Successfully placed in multiple verticals such as Accounting, Finance, IT, manufacturing, legal, hospitality, healthcare and more

Provides personalized guidance and support to clients in navigating job titles, descriptions, salaries, and strategic hiring decisions, ensuring alignment with their specific needs and fostering long term relationships

Business development strategies including leveraging networking, client referrals, job boards, and market research to identify and secure new client partnerships

Recognized by peers for excellence in recruitment, nominated for multiple core value awards

B Contracting, Toms River, NJ 2015 – 2022

Operations Manager

Managed oversight of business operations encompassing administrative tasks to installation procedures

Human resource activities such as recruiting, conducting interviews, extending employment offers, and payroll processing

Prospected new business opportunities, prepared bids, and skillfully negotiated agreements for services

Maintained financial records by tracking expenditures, procuring supplies and materials, generating detailed reports, and collaboration with accounting professionals

Provided on-site supervision, ensuring adherence to safety protocols and assuming the role of acting "Safety Officer”

Installation of air conditioning systems and compiling of both informational and maintenance manuals for dissemination to customers

Cuzzins Pizzeria, Silverton, NJ 2012 – 2022

Assistant Manager (Part Time)

Managed full restaurant operations including recruiting, training, scheduling staff, accounts payable and receivables, overseeing food preparation, adherence to safe-food handling practices, sanitation protocols, and customer service

Enhanced customer satisfaction and revenue growth through the strategic implementation of social media channels, and partnerships with local businesses for catering services, resulting in increased brand visibility and customer engagement

Reduced turnover rates by implementing initiatives to boost employee morale and foster a positive work environment

Expanded business opportunities through strategic partnerships with local businesses and organizations for event catering services

Implemented new processes and procedures to optimize business operations

Advance Auto Parts, Toms River, NJ 2013 – 2015

General Manager

Led a high-volume location to exceed KPI’s and deliver exceptional customer service, fostering a culture of excellence and driving significant increases in B2B sales and customer satisfaction

Managed onboarding processes, including background checks, drug tests, and paperwork, while ensuring compliance with labor regulations such as FMLA and worker's compensation

Utilized sales data analysis to forecast future scheduling needs, ensuring adequate staffing levels to meet demand

Successfully grew direct reports from 10 to 30 within a single year; implemented comprehensive cross training programs and facilitated employee promotions to leadership roles

Education

Master of Science in Management & Leadership Western Governor’s University

Bachelor of Science in Business Management Monmouth University

Skills/Certifications

NJ Licensed R ealtor NJ Licensed Notary HOA board member

Communication Attention to detail Customer service

Leadership Problem solving Administrative

MS Office Suite CRM ATS

Google drive Seamless Calendly

LinkedIn recruiter



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