Kayla Harper

I answered phones, took messages for my employers.

Gadsden, AL 35904

ad46as@r.postjobfree.com

+1-256-***-****

Receptionist with friendly and; helpful personality. Handles all incoming calls, typing all over flow dictation for 2 lawyers, helping clients when they come in, light office cleaning, closing out files, handing the tickler system for all 3 attorneys, and doing anything extra asked of me at anytime of all lawyers, their receptionists, & the office manager/bookkeeper. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist/Administrative Assistant

Rhea Boyd & Rhea - Gadsden, AL

February 2022 to Present

I greet clients in the lobby & on the phone. File paperwork, type dictation, handle all mail. & anything else the attorneys need me to do.

Receptionist

RAINES FAMILY MEDICINE - Rainbow City, AL

June 2021 to January 2022

I check in & out patients. I answer phones & schedule appointments for the doctor & the nurse practitioner . I make referrals to specialist, go online & make beg referrals for patients, call patients the day before to remind of appointments . Check all insurances & copays the day before. Take all copays & unpaid balances . Total up the money at the end of the day . Help the doctors, nurses, & office manager with anything they need.

PSR - Patient Service Representative/ Front desk receptionist Qol Health Services - Gadsden, AL

April 2019 to June 2021

I answer the phones for the whole upstairs facility, I check in patients for podiatry, 2 family practice one doctor & the other nurse practitioner, one therapist, xray, labs, & two counselors .I also check patients out . Fax,copy, scan both front desk & all clinical documents. The computer systems that are used is Nextgen, medicaid website, clearwave, & bcbs website . I take copays . I have all patients sign in manually on a sticker then I direct them to out kiosk & assist them with check in. Then direct them to have a seat & the correct clinical staff will come get them promptly . Front Desk Receptionist

Lakeside Primary Care associates - Centre, AL

January 2019 to April 2019

Opened up the office at 7:45 am, cleaned whole office before opening, Checked in & out patients . Scheduled appointments . Answered the phone for the whole office . Scheduled lunches with pharmaceutical representatives for the office . Took patients to the room after check in. Printed lab labels for all specimens going out by Quest & Labcorp laboratories for pick up . Scanned all documents in by the Athena computer system . Faxed, & copied all necessary documents . Front Desk Receptionist

Etowah Pain Associates - Rainbow City, AL

November 2018 to December 2018

Front Desk check in & check out . Check insurance, schedule appointments, answer the phone. Take copays, Scan documents in, fax & copy documents, & confirm appointments with patients . We used the pain management software provided for out computer system. Front Office Receptionist/Scheduler

Grmc/ Women's Health Partners - Gadsden, AL

August 2017 to November 2018

I answered the whole offices phone system . I scheduled & rescheduled patients appointments with the doctors . I scanned in all labs, return bills, & any important papers. Faxed, scanned, & copied all documents needed.The computer system used was Greenway .I also used cerna system through grmc to pull charts for the clinical staff.

Front Desk Receptionist

ENM PC - Rainbow City, AL

May 2016 to August 2017

I checked insurance for patients,scheduled appointments, scanned in documents, took copays, & got demographic charts ready for the clinics medical assistants,nurses, & lab technicians. I worked check in & check out .Answered all phones for the entire office . And put in messages for the doctors & the nursing staff. The computer system used was Eclincal I answered phones, took messages for the doctor & office manager Mercy Medical - Gadsden, AL

January 2016 to May 2016

Referred patients to other offices, helped in office cleaning, faxed referrals. Called patients & let them know there prescriptions were called in.The computer system used was EHR & EMR

front desk receptionist

Ronnie Watkins Ford - Gadsden, AL

August 2015 to January 2016

I answered all phone calls for the entire facility. Took messages for all personal & helped all customers. The only reason

I left was I was only part time & I was seeking full time employment. PBX Switchboard & Cath Lab Secretary

GRMC - Gadsden, AL

December 2008 to January 2015

I answered phones for the entire hospital.Filed medical EKGS, ARIS, & breaking down medical files. Calling in medical

personal & doctors to destinations needed. I left the switchboard office when I was promoted to another department Cath

lab secretary. There I answered phones for the entire Cath lab department. Being the front desk for the Cath lab

department. Handled some payroll & checking in & out patients in to the invasive & non invasive departments. The only

reason I left this position was, my position was phased out by GRMC & there was not a spot in my previous department.So

I was laid off

Education

Associate of Science

Gadsden State - Gadsden, AL

2011

Skills

• COPYING (10+ years)

• FAXING (10+ years)

• TYPING (10+ years)

• Microsoft Word

• Receptionist

• EMR

• Patient Care

• EKG

• Vital Signs

• Athenahealth

• Pain Management

• Medical Receptionist

• Medical Records

• Medical Office Experience

• Medical Scheduling

• Insurance Verification

• Dealership experience

• Cash handling

• Hospital experience

• Clerical experience

• Time management

• Customer service

• Microsoft Office

• Office experience

• Front desk

• Multi-line phone systems

• Calendar management

• Phone etiquette

• Data entry

Certifications and Licenses

Driver's License

Assessments

Electronic Medical Records: Best Practices — Familiar July 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Familiar

Written Communication — Familiar

April 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar

Reliability — Highly Proficient

January 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skill Highlights

faxing, typing, copying, calling patients with apts. taking messages for the doctors & the medical assistants

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