Allison M Worrell

*** ** ****** **.,

Oak Harbor, WA 98277

ad46ae@r.postjobfree.com

808-***-****

Career Objective: Seeking a challenging position with your company to utilize years of detailed organizational aptitude and excellent customer service in a demanding, dynamic work environment.

Specific Skills for this position:

Detail oriented with data collection/input (10 KEY, 65WPM)

Familiar with Medical file coding

Courteous, clear and concise communicator

Ability to multi-task in often fast paced work environment Work History:

DECA, Defense Commissary Agency – (Dec 2014 to Nov 2015) Teller/Disbursement

Responsible for accounting for and setting up cash drawers for cashiers on shift and periodically spot checking/validating against sales records.

Managed rotation due to volume of customers and scheduled accordingly

Investigated and corrected system errors during operations.

Reconciled monthly quality assurance reports

Waste Management – (Nov 2011 to Jul 2013)

Customer Service Representative

Primary point of contact for elevated or escalated customer inquiries

Responsible for account retention, setup and general maintenance of customer accounts to include arrangement of un-scheduled pickup or deliveries of service.

Data input and minor Accounts Receivable.

Facilitated quarterly/annual training for current employees and required primary training for new hires.

Regence Blue Shield – (Jul 1999 to Feb 2003)

Medical Claims Examiner

Processed medical claims with a good understanding of medical terminology. Familiar with HCPCS, PDR, CPT and ICD-9 codes.

Re-submitted insurance claims with proper coding and reinsured as applicable with workman’s comp, third party liability and coordinated benefits claims.

Verified insurances for patients and followed up with various offices/providers in regards to relevant information. Additional Data:

Proficient with Microsoft suite, various database programs

Bondable

Professional References: Available upon request.