ADIGUN ISMAIL OSUOLALE

Location: New Bussa, Niger State, Nigeria Email: ad469q@r.postjobfree.com Phone: 081******** CAREER SUMMARY

Graduate Animal Scientist with broad background in theoretical, practical Maintenance and Animal Production; a developed competence as an education instructor, business and financial management, Certified Customer Service Executive. Possesses strong communication skills both in written and oral formats with expertise in Microsoft Office Packages such as Word, Excel and PowerPoint. Highly skilled in refined leadership and dynamic people management with the ability to utilize project management strengths; Confident and possesses overall personalities. Versed in entrepreneurial awareness and emotional intelligence to resolve problems and meet clients’ needs. Self-motivated and passionate; works well in teams to meet deadlines and solve complex tasks. SKILLS

Time Management Skills: Efficient time management to execute given tasks and achieve goals.

Communication Skills: Proficient in English, Yoruba and Hausa Languages and communicates well in oral and written formats.

Complex Problem-Solving Skills: Ability to identify complex problems, develop and evaluate options and implement solutions.

Team Player & Leadership Skills: Ability to lead a team, resolve conflict, motivate, organize, and establish rapport.

Technical Skills: Proficient in Microsoft Office Suite (Word, Excel and PowerPoint). PROFESSIONAL EXPERIENCE

Education Instructor

NIFFR STAFF SECONDARY SCHOOL, NEW BUSSA, NIGER STATE May 2022 – Present

Teaches the senior secondary classes Mathematics and Agricultural Science.

Organising tutorials in mathematics for students for better understanding of the subject against National Secondary School Examinations.

Educating students on the application of theoretical knowledge and skills on the field which has led to the improvement of students’ participation in agricultural activities.

Gaining teaching experience and impacting knowledge to students. Business Development Manager

LEGITSAVE LIMITED, ILORIN, KWARA STATE Jun 2021 – Jan 2022

Developed a deep understanding of the channels, products and services that Financial Services Providers

(FSPs) can apply to deliver digital financial services; which led to the development of a web portal and dedicated Mobile APP for the Institution.

Advised on the suitability of methodologies and suggested ways of improvements;

Developed project-specific data management plans that address area such as data coding, reporting, or transfer, database locks, and work flow processes.

Operations Coordinator

LEGITSAVE LIMITED, ILORIN, KWARA STATE Dec 2020 – Jun 2021

Developed company branding through redesign of company logo, website development process and maintenance.

Engaged in the processing of customers’ requests which increased customer satisfaction, profit margin, steady growth and customer loyalty.

Customer Care Executive (CCE)

ISON BPO INTERNATIONAL, IBADAN, OYO STATE Oct 2019 – Jul 2020

Improved customers’ loyalty and satisfaction by solving problems through high quality customer interactions using good probing skills and effective customer’s problem resolution;

Made customers of the brand feel recognized, remembered, valued, appreciated, respected, and understood using sophisticated CRM software.

Ensured optimal performance of facility with team members. Education Instructor

GOODNEWS, OYO, OYO STATE May 2019 – Oct 2019

Taught the senior secondary students Animal Husbandry and Agricultural Science

Ensured the smooth running of the school animal pen and farm with reduced animal casualties and all maintenance works were carried out on schedule.

Educated students on the application of theoretical knowledge and skills on the field which led to 85% student pass in their WASSCE.

Gained my first teaching experience and impacted knowledge to the students. Graduate Industrial Training Instructor (NYSC)

OLD OYO NATIONAL PARK, OYO, OYO STATE Apr 2018 – Mar 2019

Sensitized and orientated industrial training students from various tertiary institutions on Conservation and Preservation of the park’s ecology and resources management.

Ensured the smooth running of the school animal pen and farm with reduced animal casualties and all maintenance works were carried out on schedule.

EDUCATION

Bachelor of Agricultural Technology (B.Tech Agric.) – General Agriculture Federal University of Technology, Minna, Niger State 2017 CERTIFICATIONS/TRAININGS

Customer Service: ISON BPO International 2019

Excellence In Leadership: Muslim Corpers’ Association of Nigeria (MCAN) 2019

Leather Works and Shoe Making: Skill Acquisition and Entrepreneurship Development 2019

Professional Body: Nigerian Institute of Animal Science (NIAS)- Graduate Animal Scientist 2023 REFEREE

Available on request.

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