Cornelius

Williams

ad469d@r.postjobfree.com

313-***-****

Westland, MI 48186

Bold Profile

Skills

• Table Bussing

• Warehouse/picker

• Dishwasher

• Server

• Set Up Procedures

• Tray Passing

• Attention to detail

• Food Running Skills

• Detailing Equipment

• Customer Service and Data Analyst

• Bartending

• Computer tech skills

• Technical proficiency

• Quick learner

• Problem solving

• Empathy

• communication

• Table Bussing

• Server

• Set Up Procedures

• Tray Passing

• Bank Deposits

• Food Running Skills

• Detailing Equipment

• Customer Service and Data Analyst

• Bartending

• Computer tech skills

Education

West Valley College

Saratoga, CA • 2019

No Degree : Music Education

University Of Phoenix

Phoenix AZ 2022

BA Degree: Business Management

Professional Summary

Highly Motivated and goal oriented professional with excellent customer service, Seeking a position that matches some of my skills listed below. I have a open availability with a strong willingness to work.

Work History

Amazon- Picker

Detroit MI 06/2023 – 03/2024

• Picking products that customers has ordered and placing them in a bin which is then sent down to shipping.

Tesla – Assembly worker

Fremont CA 04/2022 – 05/2023

• Installed doors on tesal

Get insured – Call center Rep Cleveland Ohio 04/2021 - 01/2023

• HANDLE a high volume of inbound and outbound calls in a timely manner

• follow communication scripts and use knowledge of the companys products and services to go off script when necessary

• identify customers needs, research issues, resolve complaints, and provide solutions

• build positive relationships by going above and beyond with customer and esuring that all questions, cancellations and confirmations are handled appropriately

• met all daily qualitave and quantiative targets for myself and team. achived all objectives for service, produtivityand quality

Instaworks Gigs - Catering Server

San Francisco, CA • 03/2019 – 03/2021

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Assisted customers in selecting menu items, answering questions and providing general information.

• Replenished condiments and other supplies at tables and service bars.

• Maintained clean and safe work environment.

• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Stored clean chafing dishes, tableware and platters after catering events to safeguard items and maintain consistent inventory.

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

• Cleared dishes and glassware quickly following each course.

• Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.

• Arranged food, utensils and condiments on trays to serve meals with necessary items.

• Arranged linens and table settings according to seating plan and event theme.

• Refilled beverage glasses, cleared and reset tables, and stocked service areas.

• Inspected dishes and utensils for cleanliness.

• Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

• Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.

• Processed customer payments to accurately record transactions.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.

• Maintained flexible work schedule to meet event needs.

• Washing dishes and glass ware

McDonlads - Cashier

Santa Clara CA • 08/2015 - 05/2019

• Helped customers navigate applications and in-store technology.

• Answered questions about food allergies and addressed customer concerns.

• Responded promptly to requests for assistance, spills and customer inquiries.

• Helped customers complete purchases, locate items, and join reward programs.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Set up new sales displays each week with fresh merchandise.

• Conducted inventory counts by adding each item in stock and documenting in computer system.

• Worked flexible schedule and extra shifts to meet business needs.

City Of San Jose - Receptionist

San Jose, CA • 06/2011 - 02/2013

• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

• Corresponded with clients through email, telephone, or postal mail.

• Assisted with onboarding new clients and securing paperwork completion.

Randstad - Google Tech Lead

Mountain View, CA • 01/2009 - 03/2011

• Analyzed work to generate logic for new systems, procedures and tests.

• Designed and developed analytical data structures.

• Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.

• Inspected equipment, assessed functionality and optimized controls.

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