Customer Service Representative
Resume:
F.Nicole Allen
Server/Bartender ad4649@r.postjobfree.com
Lead Bartender With 12+ years of experience in cocktail preparation and creation. Possess a deep knowledge of local craft beers, wine, as well as their optimal food pairing. Seeking to leverage my skills to fulfill the Head Bartender position at your restaurant
#readytowork
Authorized to work in the US for any employer
Work Experience
Server
Town Center Lounge Restaurants - Las Vegas, NV
August 2020 to January 2021
Lucky's Lounge
7345 s. Jones Blvd - Las Vegas, NV
June 2020 to August 2020
Cashier
Rebel Oil - Las Vegas, NV
July 2019 to January 2020
• Rang up purchases
• Counted out cash drawers
• Stocked shelves
Customer Service Representative
Precision Opinion - Las Vegas, NV
March 2019 to July 2019
Calling Customers for Survey’s
• Conducted customer service surveys
Server
Torrey Pines Pub - Las Vegas, NV
April 2018 to September 2018
Served food, beverages such as alcohol and soft drinks to customers. Took orders fast and efficient Collect money for drinks served.
Balance cash receipts.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons. Serve snacks or food items to customers seated at the bar. Plan bar menus.
Server
Timber's Bar & Grill - Las Vegas, NV
June 2017 to April 2018
Served food, beverages such as alcohol and soft drinks to customers. Took orders fast and efficient Collect money for drinks served.
Balance cash receipts.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons. Serve snacks or food items to customers seated at the bar. Plan bar menus.
Server/Bartender
Fat Boy's Bar & Grill - Aurora, CO
October 2015 to June 2017
Served food, beverages such as alcohol and soft drinks to customers. Took orders fast and efficient Collect money for drinks served.
Balance cash receipts.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons. Serve snacks or food items to customers seated at the bar. Plan bar menus.
Bartender
The Kasbah Nightclub - Aurora, CO
January 2013 to September 2015
Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol. Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons. Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Customer Service
Empereon Marketing - Aurora, CO
February 2009 to November 2012
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of
complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Check to ensure that appropriate changes were made to resolve customers' problems.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that
could increase utility bills.
Customer Service Representative
Convergys - Denver, CO
March 2008 to January 2009
Inbound call center, taking inbound calls for USPS. Tracking package/mail information, documenting complaints, resolving postal issues, and rates Education
High School Diploma
East Highschool - Denver, CO
May 1994
Skills
• Restaurant Server (10+ years)
• Waitress (10+ years)
• Hostess (6 years)
• POS (10+ years)
• Server (10+ years)
• Sales (10+ years)
• Customer Service (10+ years)
• Waiter
• Bartending (5 years)
• Custodial experience
• Upselling
• Host/hostess experience
Certifications and Licenses
Food Handler
food handler certificate
Additional Information
• Substantial breadth of bartending experience in an array of diverse establishments • Excellent skills in keeping work area clean stocked and well organized • Superior grasp of drink pricing drink mechanics and inventory levels • High abilities to mix garnish and serve drinks quickly and accurately • Strong computerized cash register operation abilities
• Sound oral and written communication skills
Contact this candidate