Ashley Collette
***** ******** ****** ***, ************, NC 28078
ad460u@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
A results-oriented management professional with demonstrated experience in
achieving business goals. Solid organizational and planning skills for improvement in building sales and marketing. A strong team leader who creates a positive atmosphere to accomplish set objectives. Excellent communication and presentation skills with all levels of management.
AREAS OF STRENGTH
Operations Management, Training & Development, Marketing & Catering, Problem Solving, and Strategic Planning.
EXPERIENCE
2019- Present Dave and Buster’s.. Bar Manager
Increased sales and profit 4% up to 8% consecutively overall last year’s base by increasing PPA & Bar mix.
Improved Guest Feedback overall scores 9 points for 4 consecutive quarters
Contributed to achieving record breaking sales & profit for the store 3 quarters in 2019 by building bar mix 16% annually.
Involved in orientation and training of all team member, which in turned help lower turnover to under 90%
Conducted weekly inventory to ensure accurate recipe mix and ordering needs.
Stayed up to date on state laws regarding food and alcohol services, maintained 100% compliance for inspections
Created effective employee schedules maintaining coverage at peak times and minimizing labor cost.
Recruited, hired, and trained staff on bar practices, customer service standards and productivity strategies, providing improvement over prior onboarding process
2016- 2019 Hickory Tavern.. Bar & Catering Manager
Promotion of teamwork and employee development through motivation and support.
Successful track record in Marketing & Catering
Created Menu Rollout and Schematics
Developed unique drink and cocktails offerings on monthly basis as part of Seasonal offerings.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Conducted weekly inventory to insure accurate recipe mix.
EDUCATION
Lees McRae College 1999-2001
Major in Education
PROFESSIONAL, TRAINING & CERTIFICATIONS:
Partners in Leadership, OZ Principle Training, High Impact Coaching, ServSafe Certified