MARISIA V. GONZALES
ad45zk@r.postjobfree.com
Obtain a position that will enable me to use my strong communication, organizational skills & Customer Service background.
Experience
01/2019-03/2024
Patient Account Representative- HCA Parallon
•Process patient request
•Assist patients with billing & insurance issues/verification
•Check accounts for billing/coding accuracy
•Process payments
06/2016-01/2019
Patient Service Representative III- Henry Ford Health System
•De-escalate irate callers
•Process payments
•Check accounts for billing/coding accuracy
•Assist with new hires & team representatives
08/2018-01/2019
Front Desk Agent-Days Inn
•Assist guests with checking in & out
•Process payment
•Audit responsibilities
•Handle all end of day duties
Education
2022-2024-Ultimate Medical Academy
1998-2002-Albion Senior High School
Skills
•Adaptability Strong Communication
•Organizational Customer Service orientated