Maria D. Laurel

210-***-****

ad45yu@r.postjobfree.com

Objective

To obtain a challenging position requiring a qualified and experienced professional. I am a dedicated, hard working team player with commitment to customer service, accuracy and quality.

Experience

Amazon October 2013-Present San Antonio, TX

Transportation Operations Management

Duties include corresponding with multiple shipping companies utilizing the shipping system to support the yard and minimize delays. Coordinate with the fulfillment center, transportation employees and carriers to ensure the trailers timely travel with zero defects. Conduct daily yard audits. Compile data to support daily workflow. Operate and relocate spotter truck and trailers between trailer yard and dock doors while maintaining logs to ensure the accuracy of yard inventory. Support production while following all safety measures and policies.

Sears September 2012-October 2013 San Antonio, TX

Fine Jewelry Lead

Duties include knowing & selling fine jewelry, loss prevention, inventory, tracking repairs, employee scheduling, monitoring sales & metrics, setting up displays in cases, tables on counters, cash handling, opening and closing registers, assisting customers with payments and other managerial duties throughout the entire store.

Gilman Mitsubishi June 2012-September 2012 Selma, TX

Car Sales

Duties include greeting customers, find cars to meet customer’s needs, test drive, demonstrate car’s features, negotiate prices and answer all other questions the customers may have.

Academy Sports + Outdoors March 2012-June 2012 Selma, TX

Cashier – Team Lead

Duties include setting up cashier tills, opening and closing store operating system, ensuring proper functioning of the store’s front end, assisting cashiers and cashiering as needed.

Randolph Brooks Federal Credit Union July 2009-September 2011 Schertz, TX

Member Services Specialist

Duties included working the teller line and drive-thru, opening new accounts, assisting with existing accounts, processing loan applications and training new employees.

Bank of America October 2007-April 2009 Universal City, TX

Teller

Duties included handling cash and checks for deposits, withdrawals, and payments in the lobby, drive-up and commercial lane. Received the highest accept rate on credit cards for three quarters.

HEB September 1992-October 2007 Universal City, TX

Seafood Specialist; Dairy Specialist; Grocery Department; Receiving; Customer Service Booth; Bookkeeping

Duties included providing customer service, maintaining an eye pleasing showcase, providing information on all products, cooking tips, recommending portions and products and stocking shelves.

Levi Strauss August 1983-March 1994 San Antonio, TX

Instructor

Duties included instructing proper methods for each operation in assembly of product, while staying within the quality guidelines.

Education

High School Diploma-West Campus H.S. 1983 San Antonio, TX

Skills

Licensed to operate heavy machinery

Banking & Finance–Bank Teller, Bookkeeping

Customer Service–Customer Service Representative, Customer Service Sales

Retail–Loss Prevention, Sales Associate

Manufacturing/Production–Machine Operator, Manufacturing, Shipping & Receiving, Warehouse

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