Eng. Nidal W. Al Batayneh

Contact : +966-**-**-***-**; +962-**-***-****; +1-437-***-**** ; +1-325-***-****

Email : ad45xg@r.postjobfree.com, ad45xg@r.postjobfree.com https://www.linkedin.com/in/nidal-al-batayneh-7805671a/

Information Technology & Telecommunication (IT&T) Management & Digital Transformation

Rich experience in driving operations across the career with proven success in ensuring optimum results

PROFILE SUMMARY

A top-level managerial professional with over 30+ years of robust experience in IT, Telecommunication, Digital Transformation (DT) & related Technologies, Information Security (IS) /& Cybersecurity, Aviation, Operations Readiness & Airport Transfer (ORAT), Banking, Manufacturing / Industrial, ERP, Fleet management, RPA, AR and more sectors across technical consulting, designing, solutions, conducting awareness sessions / Advisory, budgeting & forecasting & customer service in various industries.

Acquired extensive experience in coordinating & cooperating with implementations, the Operations Readiness & Airport Transfer (ORAT) Team with regards to new airport terminals encompassing Airport, Network & telecom, Information security, Business systems & airport systems. Ensuring compliance to Information Security (IS) /& Cybersecurity, leading projects and defining procedures / standards. Hands on expertise in Digital Transformation (DT), deployment, monitoring, maintenance, development, upgrade & support of IT&T systems, rendering expertise & support during system upgrades, installations, conversions and migration.

Core strengths in project, product & people management skills coupled with professional competencies in mobilizing, judiciously managing resources with structured inputs in the domains of project planning, scheduling, and monitoring to ensure project accomplishment within defined time / cost parameters.

Skilled in managing entire operations & maintenance for IT & Telecom (IT&T) systems including equipment, installation & maintenance of various IT&T systems, testing and inspection of IT&T equipment to ensure maximum uptime.

Defined /& implemented IT&T, IS & DT Strategies, policies, procedures & governance including those for architecture, security, risk management, BCP, disaster recovery, standards, purchasing, and service provision.

Core Competencies

Digital Transformation.

Information Security /& Cybersecurity.

Team, Major Agreements, Program & Project Management.

Technology Integration & Architecture.

Strategic & Business Planning.

SMART Objectives.

Organizational design & Restructuring.

Revenue Management & Budget Control.

ITT Business Catalogue.

New Product & Technology Launch

ORGANISATIONAL SCAN

Dec 2022– Present: ICAD, IT & DT Manager Jeddah, Saudi Arabia

•Leading the DT, Strategy & Automation.

•Leading the new ERP Project.

•Managing IT, Services and Operations.

•Manage the IT operations & services between ICAD & sister companies.

Jul 2022– OCT 2018: Independent IT & DT Senior consultant Riyadh, Saudi Arabia

•Consultation Services for IT & Digital Transformation

Jan 2019 – Mar 2022 Nokia AL Saudia, Digital Transformation Manager Riyadh, Saudi Arabia

•Digital transformation strategy & automation. Led the Nokia Al Saudi Digital Transformation (DT):

Submitted a HL DT strategy, Structure & documented /& Improved various domains processes.

Provided Short / Current, Medium & long term plan.

Lead / managed main Digital Transformation - Automation & related projects such as and not limited to ERP, Fleet Management, Warehousing reporting, RPA & more.

Created Information Security (IS) /& Cybersecurity policy, IS Awareness & governance.

Managed services (MS): Fixed Network (FN) – Installation & Repairs - Projects Manager

Managed, Contracts, procurements, Invoicing & related to MS: FN - I&R and FN – I & R project in Jeddah & Al Medina

Oct 2017 – July 2018: Independent IT&T Services & Aviation Senior consultant Amman, Jordan

•Consultation Services for

Aviation entities on IT&T infrastructure best practices & infrastructure. Information Security and Information Security Awareness.

Oct 2009 – Jul 2017: Airport International Group, Group IT&T Director Amman, Jordan

•Orchestrated the successful transfer to the new Terminal including group IT&T

•Supervised audits and produced IT&T & Security strategies, IS /& cybersecurity Policies, Procedures, Baselines, Guidelines, governance, conducted security awareness sessions & IT&T training sessions.

•Conducted risk assessment & plan preparation for penetration tests.

•Developed ISO IT&T forms, Automation of processes, Virtualization, cloud computing & mobility.

•Led the development & design of AIG portal, in house such as In-house gateway (IHGW), Flight Tracker, Flight approaching and online /& automation of: Security permit training IS awareness, Airport drive permit, HIRA, IMS & more.

•Created & led the group Digital transformation strategy & project.

Mar 2001 – Sep 2009: Invest Bank, IT Security Administrator Sharjah UAE

•Functioned as Information Security (IS) Manager, a leading Member in Systems Selection Committee, and IT Related Projects.

•Spearheaded operations of the security division including setting up of various systems & applications, developed /& designing of security policy, DR, BCP, IS awareness, governance & tens of ISO forms.

•Aligned technology with the organization’s strategy, priorities, business needs, holding full accountability for data collection, analysis, recommendation, and presentation.

•A key Member of Committee involved in replacement of banking systems.

•Reduced significantly various processing time through automation.

PAST EXPERIENCE

AUG 1995 – FEB 1999: Zalloum Group of Companies, General Manager & IT&T Director Tashkent - UZ

Managed & lead the setup of multiple factories (Tin canes, PVC & PET packaging, Confectionaries, toiletries & paint).

Managed & implemented the setup of IT&T in head office & factories.

Sep 1993 – May 1995: Citibank, Network Administrator Amman, Jordan

Supported the daily IT & Network operations, support & maintenance, involved in new branch IT & NW setup & Participated as a key member in Bank’s systems upgrade.

JAN 1990 – Aug 1993: Arab Bank, Computer Engineer Amman, Jordan

Developed returned cheques, phone banking & library programs. A team member in Security department.

OTHER ASSIGNMENTS

Mar 1999 – Nov 2000: Projects - Business Development /& IT Consultant / Management Middle East Region

•ITC International Doha, Qatar

Developed & implemented initial phase of IT Business Process Re Engineering to enhance security, IT systems & processes for the Interior Ministry of Qatar encompassing thirty-six government agencies.

•Tantash Information Systems Group Amman, Jordan

Worked on IT business development in the ME, implemented products using analysis & developing tools and ensured maintenance of technical software documentation & source codes.

•Al Habtoor Trading Enterprise, Dubai, UAE

IT business development and rendering information systems support to various regional HABTOOR TRADING ENTERPRISE companies (HTE) in ME.

Professional development / training

•Ethical Hacker (CEH), Information Security Manager (CISM), Information Security System Professional (CISSP), LANDesk Security Management System

•PMP, ITIL V3, Business Object, CCNA.

•Anti-Cybercrime security. Linux user & Administrator.

GSN III – Emergency Planning & Crisis Management (ACI).

CERTIFICATIONS

•International Artificial Intelligence Driver license (IAIDL Basic) - IAIDL

•Airport Management Professional Accreditation Program (AMPAP) – IAP (ACI & ICAO)

•Airport De Paris (ADP) internal Auditor as per ISO 14001 & 9001.

•(MIT) Digital Transformation Professional Certification Dec 2022

MIT Completed Certifications on:

1)Culture Awareness & Global Business April 2022 2) Leadership & Innovation April 2022

3)Digital Transformation July 2022 4) Blockchain Sep 2022

5)Machine Learning Nov 2022

EDUCATION

•B.Sc. - Electrical - Computer Engineering, The George Washington University, Washington D.C. USA, July 1987.

Membership / Other

•Member of JEA - Jordanian Engineering Association since 1987

•Registered in SCE – Saudi Council of Engineers

•President of Nokia Saudia Toastmaster Club, Nov 2019 – Mar 2021

Nokia Al Saudia TM club was officially registered in Jun 2020.

Nationalities: Canadian & Jordanian.

Languages: English and Arabic.

Marital Status: Married.

REFERENCES AVAILABLE UPON REQUEST

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