Krista Armstrong

Longview, TX

Work ethic driven excellent learning skills love challenges and quick learner. Follow directions and work to Excell in to leadership positions.

Work Experience

Direct Care Staff

Pace Opportunities - Longview, TX

February 2024 to Present

Take care of clients in group home setting.

Customer Service Specialist

S4 Communications - Longview, TX

September 2022 to October 2023

Worked with cross-functional teams and a diverse group of colleagues to achieve team goals and meet customer needs.

Collaborated with coworkers and managers to resolve difficult and high-level customer issues. Increased sales revenue by skillfully promoting a variety of [Product or Service] options. Handled complex transactional and emotional customer situations quickly and professionally while meeting service commitments.

Provide product and service information to customers. Met and exceeded performance goals by approaching all interactions with an organized and relationship- driven approach.

Janitorial Worker

Advantage Building Services - Longview, TX

July 2021 to August 2022

Kitchen Chef

Kilgore College Ranger Cafe - Kilgore, TX

February 2020 to July 2021

Addressed dietary restrictions and food sensitivities by creating dishes that suited the needs and preferences of my customers.

Sanitized counters and utensils used in the preparation of raw meat, poultry, fish, and eggs using proper cleaning techniques.

Assisted [Job title] in the creation or revision of menus and selections. Prepared meals from scratch using authentic, well-known recipes to generate repeat business. Lead Food Service Worker

Popeyes Louisiana Kitchen - Longview, TX

January 2017 to August 2019

Worked in a [Type] establishment as a full-service food provider, taking orders, preparing meals, and collecting payments.

Created pre-selected food offerings for catering clients using a variety of meal preparation methods. Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen. Restocked condiments, beverages, and supplies while keeping the service areas clean. Performed shift change tasks to keep the store organized and efficient each day. Education

Associate of Applied Science in Customer

Kilgore College - Kilgore, TX

2021

Skills

• Awesome customer service skill set. Conscientious [Job Title] with [Number] years of experience solving problems creatively and achieving win-win outcomes through tact and diplomacy. Dedicated to achieving established targets and team goals and has a track record of success.

• Customer service Multitasking Upselling techniques Money handling abilities Customer-oriented Skilled problem solver Good communication skills Customer relations Shipping procedures understanding Motivated team player Consistently meets sales goals Account management Sales expertise Quick learner

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