OBJECTIVE

I am an open minded highly organized individual who is

proactive, hardworking and easily adaptable. Am very social with people and can easily blend in with people. I am a focused individual with commitment to all am to solve and working to. CO

@ ad45wo@r.postjobfree.com

O 071*******

, Nairobi

Leadership

Communication

Decision making

Critical Thinking

English

Kiswahili

EDNA AYUMA

Maa Hotel and Suite

Floor Supervisor

I managed all the floor operations from

the cleaning services to the

maintenance services.

I was a mini-supervisor, hence ensured

that all floor duties were conducted at

the right time in the right way.

Sixeight Hotel

House keeper

Dusting: I meticulously went through each room,

reaching every nook and cranny to ensure that

dust doesn't settle.

Vacuuming: As I pushed the vacuum across the

carpets and rugs, I felt a sense of satisfaction

knowing that I was banishing dirt and debris from

the floors. I paid special attention to high-traffic areas and corners to leave no trace of crumbs or

dirt behind.

Organizing: From arranging books on shelves to

neatly folding laundry, I thrived on bringing order to chaos.

Sixeight Hotel

Floor Supervisor

I ensured Smooth Operations: As a floor

supervisor, my foremost responsibility was to

ensure that daily operations run seamlessly. This

involves overseeing the workflow, coordinating

tasks among team members, and addressing any

issues or bottlenecks that arise promptly. By

maintaining a well-functioning operation, I

contributed to the overall efficiency and

productivity of the team.

Monitoring Performance and Provided

Feedback: Another key responsibility was to

monitor the performance of my team members

closely. I regularly observed their work, provided constructive feedback, and offered support or

additional training as needed to help them excel in their roles.

EDUCATION

CERTIFICATE OF ATTENDANCE

HOUSE KEEPING SUPERVISION

18th March 2024 – 28th March 2024

Kenya Utalii College

CERTIFICATE OF ATTENDANCE

QUALITY MANAGEMENT IN

QUALITY HOUSE KEEPING

3rd June 2019 – 7th June 2024

Kenya Utalii College

CERTIFICATE OF ATTENDANCE

HOUSE KEEPING TECHNIQUES

October 2006 – December 2006

Kenya Utalii College

KENYA CERTIFICATE OF

SECONDARY EDUCATION

2002 - 2005

Gesure Secondary School

1.

1. Rachel Nzengula

Assistant House Keeper

Sixeight Hotel

072*******

2. Ann Mutabari

Human Resource Manager

Sixeight Hotel

072*******

Room Steward

Cleaning and tidying: My primary responsibility

as a room steward was to ensure that each room

was impeccably clean and well-organized. I

meticulously made beds, vacuumed carpets, dusted

surfaces, and replenished amenities to create a

welcoming environment for guests. From the

bathrooms to the bedrooms, I paid attention to

every detail to guarantee a comfortable stay.

Guest satisfaction: Another crucial aspect of my role was ensuring guest satisfaction. I greeted

guests warmly, addressing any inquiries they had

promptly and courteously. I also took note of any

special requests or preferences, striving to

accommodate them to the best of my ability. By

being attentive to their needs and maintaining a

friendly demeanor, I aimed to leave a positive

impression and enhance their overall experience

Sixeight Hotel

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