Floor Supervisor House Keeping
Resume:
OBJECTIVE
I am an open minded highly organized individual who is
proactive, hardworking and easily adaptable. Am very social with people and can easily blend in with people. I am a focused individual with commitment to all am to solve and working to. CO
@ *********@*****.***
, Nairobi
Leadership
Communication
Decision making
Critical Thinking
English
Kiswahili
EDNA AYUMA
Maa Hotel and Suite
Floor Supervisor
I managed all the floor operations from
the cleaning services to the
maintenance services.
I was a mini-supervisor, hence ensured
that all floor duties were conducted at
the right time in the right way.
Sixeight Hotel
House keeper
Dusting: I meticulously went through each room,
reaching every nook and cranny to ensure that
dust doesn't settle.
Vacuuming: As I pushed the vacuum across the
carpets and rugs, I felt a sense of satisfaction
knowing that I was banishing dirt and debris from
the floors. I paid special attention to high-traffic areas and corners to leave no trace of crumbs or
dirt behind.
Organizing: From arranging books on shelves to
neatly folding laundry, I thrived on bringing order to chaos.
Sixeight Hotel
Floor Supervisor
I ensured Smooth Operations: As a floor
supervisor, my foremost responsibility was to
ensure that daily operations run seamlessly. This
involves overseeing the workflow, coordinating
tasks among team members, and addressing any
issues or bottlenecks that arise promptly. By
maintaining a well-functioning operation, I
contributed to the overall efficiency and
productivity of the team.
Monitoring Performance and Provided
Feedback: Another key responsibility was to
monitor the performance of my team members
closely. I regularly observed their work, provided constructive feedback, and offered support or
additional training as needed to help them excel in their roles.
EDUCATION
CERTIFICATE OF ATTENDANCE
HOUSE KEEPING SUPERVISION
18th March 2024 – 28th March 2024
Kenya Utalii College
CERTIFICATE OF ATTENDANCE
QUALITY MANAGEMENT IN
QUALITY HOUSE KEEPING
3rd June 2019 – 7th June 2024
Kenya Utalii College
CERTIFICATE OF ATTENDANCE
HOUSE KEEPING TECHNIQUES
October 2006 – December 2006
Kenya Utalii College
KENYA CERTIFICATE OF
SECONDARY EDUCATION
2002 - 2005
Gesure Secondary School
1.
1. Rachel Nzengula
Assistant House Keeper
Sixeight Hotel
2. Ann Mutabari
Human Resource Manager
Sixeight Hotel
Room Steward
Cleaning and tidying: My primary responsibility
as a room steward was to ensure that each room
was impeccably clean and well-organized. I
meticulously made beds, vacuumed carpets, dusted
surfaces, and replenished amenities to create a
welcoming environment for guests. From the
bathrooms to the bedrooms, I paid attention to
every detail to guarantee a comfortable stay.
Guest satisfaction: Another crucial aspect of my role was ensuring guest satisfaction. I greeted
guests warmly, addressing any inquiries they had
promptly and courteously. I also took note of any
special requests or preferences, striving to
accommodate them to the best of my ability. By
being attentive to their needs and maintaining a
friendly demeanor, I aimed to leave a positive
impression and enhance their overall experience
Sixeight Hotel
Contact this candidate